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Business Profile

Crypto Mining

Mining Syndicate, LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Mining Syndicate, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Mining Syndicate, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/29/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The ceo has taken these shares of ********** i bought with my money. i have reached out a few times to be ignored. they have been off for over 7 months! this is not fair to the consumer.

    • Initial Complaint

      Date:08/05/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have three unresolved claims with mining syndicate:1. Mining syndicate destroyed a personally owned Bitcoin miner hosted at their facility worth ~$2,500 2. Mining syndicate agreed to refund all credits totaling ~$200 3. Mining syndicated continued to bill me when no services were provided Im seeking a refund of $1,500 for refund of equipment damages, overpayment credits, and shipping costs. - I paid an invoice on 29FEB, with 5% downtime credit. However there was no hash rate/revenue recorded since Jan 17 2024. - Mining syndicate forced me to sign a new hosting contract when they knew my Bitcoin Miner was completely unserviceable.- On Mar 30 2024 Mining Syndicate stated Our on-site technician has made me aware that the machine is currently having a voltage issue caused by the power supply unit. They are currently working on getting your miner back up and running with a new PSU. I expect the machine to be back up either today or tomorrow. - the machine never came back online. - On Apr 04 2024 Mining Syndicate reported that your miner is having a temperature control sensor and voltage failure. To get it back up and running it would need to get a new power supply unit and PIC chip replaced. Unfortunately, our company has dissolved its repair division and we are no longer able to facilitate these kinds of repairs.- I shipped the miner to a repair facility at my own expense of $150 - On Jun 27 2024 the repair facility reported that the miner is unrepairable not able to repair this hash board. Picture attached

    Mining Syndicate, LLC is NOT a BBB Accredited Business.

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