Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Roofing Contractors

Pioneer Roofing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roofing Contractors.

Reviews

This profile includes reviews for Pioneer Roofing's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Pioneer Roofing has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    2/5 stars

    Average of 4 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromArif N

      Date: 03/31/2024

      1 star
      I am extremely disappointed with my experience with *** / ********************************* owner of Pioneer Roofing Company. It has been 8 months since he started the work on roof and other damages due to hail and work on fence is still incomplete.The lack of professionalism and accountability is astounding.Despite numerous attempts to reach out and get an update on the progress, I get a text saying that they will complete it and no more response. Furthermore, his workers broke main faucet splitter and when I brought it to him, he said that we will pay, rather than fixing it.The delays and lack of response have been incredibly frustrating, and it is unacceptable for a business to operate this way. I regret choosing Pioneer Roofing for my roofing needs and strongly advise others to steer clear of them if you want a job done efficiently and professionally.
    • Review fromWalter H

      Date: 08/17/2023

      1 star
      This Pioneer Roofing called me. I explained to them to keep off my property and do not call me again. A month passed, they called again. Next month they called again. I asked where did you get my number from. The women said it is posted on your property. I said where is it posted? She did not answer me just kept talking. I said again stop calling me and keep off my property. She then hung up on me. I called back a man answered I explained about the calls. He hung up on me. I called back again. Now they are not answering the calls. A real nervy bunch of pushy sales animals. 1 star is to good for this scab operation.
    • Review fromJoan M

      Date: 01/23/2023

      5 stars
      This is an update to my 10/27/2022 1 star review. *** and his guys came out and fixed and cleaned ********** so it works properly now. They also painted the cement the same color as my roof so it looks a lot better now. I appreciated their time and effort to come and make it right.
    • Review fromJoan M.

      Date: 10/27/2022

      1 star

      Joan M.

      Date: 10/27/2022

      Terrible experience with Pioneer Restoration. They were subcontracted through my home warranty company. Did a poor job "fixing" the leak. Kept leaking after they fixed it. Told me it was leaves and dirt backed up under the tiles. Water was literally pouring through my sheet rock. Spent months just trying to get them to come out and look at what they said they fixed. They didn't show up for appointments then stopped responding to me altogether. I am very disappointed in their professionalism and workmanship. My roof looks like a mess up there. They slapped different colored cement all over the top of my roof. The valley is very poorly designed and the tiles were all broken around it.

      Pioneer Roofing

      Date: 10/31/2022

      Truly sorry about your experience. We had some staffing issues were we got overbooked and were not able to get to you in time. I really apologize about this and would love the opportunity to get this problem resolved for you. Please contact our office at XXX-XXX-XXXX and we can figure out the best solution moving forward. Thank you for your understanding in this matter.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.