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Business Profile

Air Conditioning Repair

Diagnostic A/C Cooling & Heating

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Air Conditioning Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/23/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ********************************* several phone numbers *****************-526-1860 for Atlas A/C ,LLC Cooling Heating, ******************** Diagnostic A/C Cooling and Heating - is the company I made the first ****** down payment with in 2021 and in May 16 2022 at 8:38 am i made a paypal payment for ******** for services. ********************************* came to my house to do a walk through with my contractor and then never showed back up to do the work. December 30th of 2022 he did a work through and never came back to do the work. In January 2023 call ****** to ask when is he coming back to the house to do the work and stated to him that ***** the formerman has been calling you, he stated let me call him. Then i never heard back from him again.I called and left a message every week and text messages also i sent a request for my funds to be refunded to me by paypal still no reply.In short he has two companies i can seem to find the second company that he game me a new business card for. I have left several messages but no response and no refunds.****** has been are A/C person for over 5 years and i have never had and problems in the past however this is bad business.

Diagnostic A/C Cooling & Heating is NOT a BBB Accredited Business.

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