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Business Profile

Cardiologist

BHS Physicians Network

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cardiologist.

Complaints

This profile includes complaints for BHS Physicians Network's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

BHS Physicians Network has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • BHS Physicians Network

      8711 Village Dr Ste 114 San Antonio, TX 78217-5419

    • BHS Physicians Network

      502 Madison Oak Suite 310 San Antonio, TX 78258

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/14/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I paid for a cosmetic out-of-pocket service on January 26, 2024. I paid the amount in full- a total of $185.00. I have done this before at this business and it has never gone through insurance as it is a cosmetic procedure and is not covered by medical insurance. The business has been ****ing it through insurance (though I don't know whose insurance because they do not have my current insurance card on file) at $346.00 with an adjustment of $161.00, leaving a balance of $185.00- the exact amount I already paid for my service on 1/26/24. I have gone through countless phone calls, emails and even took time off from work to visit the office and ask them to rectify the situation. Nothing has been done. For the past 7 months, I have continued to get ****s and emails alerts for a past due amount from ******************** saying that I owe them money. I owe them nothing. I have paid in full for my service. I fear if not paid this will affect my credit report, but I owe them nothing. I would like a letter sent to me from the ************ saying that I have paid in full and that the account is closed. I would also like to stop getting invoices in the mail and email alerts telling me my **** "is past due". This has gone on long enough and they need to sort out their accounting mistakes. The latest **** says I owe $12. I owe them nothing and was told that in the office by a Practice Manager, ****** *******. I will attach two of the many invoices I have received to this complaint.

    • Initial Complaint

      Date:07/28/2023

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Im being harassed by the employees of this business after already providing them with a merchant if # confirming receipt for services already rendered as paid

    BHS Physicians Network is NOT a BBB Accredited Business.

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