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Business Profile

Clothing

Plato's Closet

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Clothing.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/20/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went to this business to try to trade clothes for money just like the way the business offers I was stolen from I did not receive of my all of the items back that they should have gave me money for instead they gave me all the things that they wanted to give me back and said that they did not need any of my items or did not want to buy any when I got home I noticed that two pairs of shoes were missing I tried to call they said that they couldn't do nothing about it the second time they've done this and I don't think that it's right that they're just taking stuff that doesn't belong to them and then acting like they don't know what happened to it so I would like to file a complaint on them this is wrong and this is not right for them to be doing that those are my belongings and back so I don't know what to do about that so I can help me out that would be great.

Plato's Closet is NOT a BBB Accredited Business.

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