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Business Profile

Coffee Shop

Black Rifle Coffee Company

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Madelyn L

    Date: 12/08/2024

    Ive had an extremely disappointing experience with Black Rifle Coffee Company. I attempted to cancel my subscription twice, but the process has been unnecessarily complicated and frustrating. When signing up, the company requires you to select four different coffees, which are grouped together as a single subscription. However, when you try to cancel, they only cancel one of the four coffees, leaving the other three activeand you continue to be charged for ******* make matters worse, their cancellation process is cumbersome and requires direct contact with customer service, rather than offering a straightforward option online. Despite reaching out to their customer service team twice via email to address this issue, I received no resolution. They refused to offer any refunds or returns for the unwanted charges.This experience has been highly disappointing, and I would caution others about the lack of transparency and poor customer service practices.

Black Rifle Coffee Company is NOT a BBB Accredited Business.

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