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Business Profile

Pain Management Clinics

Hill Country Pain Associates

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pain Management Clinics.

Complaints

This profile includes complaints for Hill Country Pain Associates's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Hill Country Pain Associates has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Hill Country Pain Associates

      14800 San Pedro Ave Ste 202 San Antonio, TX 78232-3734

    • Hill Country Pain Associates

      1011 S Highway 16 Ste 5 Fredericksburg, TX 78624-4472

    • Hill Country Pain Associates

      861 Landa St New Braunfels, TX 78130-6115

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:07/27/2022

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In March of 2022 I received seven collection statements from Account Resolution Associates regarding outstanding balances. I called and spoke to ******************************************* who told me the accounts were sent to collections in error due to upgrading their billing software. I was told that I have a zero balance on all of my accounts and not to worry about them. Two months later, I get notification through the credit agency that my credit score has been decreased by 100 points due to seven collection accounts from Account Resolution Associates. I have been trying to dispute each one but my credit score has been significantly impacted. I spoke with both companies today and both claim it is out of their hands because they have reported the balances have been paid in full. I told them the balances have not been paid in full because the balance was zero, I informed them that when it is reported as if "the balance is paid in full" suggests that I had a balance and I paid it. Both companies told it was out of their hands and I would have to speak with the credit agencies.I work very hard especially during this season of my life where everything is so costly. I take care of my mother alone with just my income and I pay all of my bills on time. To have this placed on my report and drop my score from excellent to fair is completely discouraging and infuriating.

    Hill Country Pain Associates is NOT a BBB Accredited Business.

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