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Business Profile

Timeshare Companies

Southern Journeys Travel

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Timeshare Companies.

Reviews

Customer Review Ratings

1/5 stars

Average of 4 Customer Reviews

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Review Details

  • Review fromGiovani A

    Date: 12/10/2024

    1 star
    This is one of the biggest scams! I have yet been able to book a vacation with them since 2017. Their site is always down, as a matter of fact it's down as I type. They don't answer calls and there's no way to book a trip. Please for your own sake avoid this travel scammers like the plague.
  • Review fromAmanda M

    Date: 05/31/2024

    1 star
    I wish we never purchased through Southern Journey. We have had it since 2015 and have used it once. I call to book and they never have available areas we want to go to. The one time we did use it the kitchen was the size of a small bathroom, a mini fridge, 2 burner stove, no sharp knifes to cut with and minimal dishes. We have tried to give to friends to use and every time they have gotten on the site or called to speak to representative they have not been able to book for an area they were interested in. The presentation made it sound so easy to book and many amazing areas. In 9 years with giving them the notice to book with where we want to go we havent been able to. I called wanting to go to *******. They do not offer in that area. They had a city more than 2 hours away. So far with areas we want to vacation in they do not offer. To book the area more than 2 hours away was over $2000. I looked for same city not through Southern Journey and was able to find it for less. The point of signing up was to make it cost less for vacation. All this package has done is cost us money. I would like to cancel. They can keep the $6000 we paid and the yearly fee. I would like to stop paying a yearly fee and to put this in my past.
  • Review fromMaria T

    Date: 12/19/2022

    1 star
    I am trying to find a way to cancel this membership. I have yet to be able to use any of the offered vacation days. I did put money down but I dont even want it back. I just want to be done. Im in a bind financially and I have never even used their services. I just want to be done and cancel this membership. Thank you for your time.
  • Review fromAllan M

    Date: 10/03/2022

    1 star
    We were deceived into this deal with Southern Journeys and Vacation Quest in 2018. First of all, we were unable to book a vacation and we never did, but we received a bill of $92 in March of 2022. It was paid, now in September of the same year we receive another bill of $94.75 besides the monthly automatic transaction of $58.17.We are financially exhausted and we would like to exit and cancel our membership because we never used it. We are not asking for money back. We just want to cancel our membership. Thank you for understanding.

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