Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Paint Manufacturing Materials

AshCam Colors LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Paint Manufacturing Materials.

Reviews

Customer Review Ratings

3/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromTeresa D.

    Date: 10/07/2022

    3 stars
    AshCam Colors was selected from 4 estimates to paint the interior of our 7 year old home. AshCam Colors was hired, despite being 20% higher than the lowest estimate, because he was the only contractor that specialized in painting. Prior to hiring, AshCam Colors stated they typically work 8-5:30 Monday-Friday. Our initial project was projected by AshCam Colors to take a couple of weeks. Although we did add painting cabinetry, which we expected to extend the completion time somewhat, there were very few days that more than 1/2 a day worked and several "no show", without notice, days and as a result the project took months. Work started on started on July 5, 2022 and ended on September 2, 2022. The scope of the work was to prime and paint: ceiling in main area, drywall, shiplap walls, trim, doors and cabinetry making necessary repairs. The estimate states "sanded areas will then be blown off and tack clothed so remove dust and contaminants from the surface" and "split caulking will be removed and re caulked [sic] with a siliconized or elastomeric caulk". While AshCam Colors' on-line presence alludes to skilled work, we are not completely happy with our project's outcome. There are places where paint was sprayed over dust and many surfaces have tiny paint "specks". The ceiling has shiny paint on it in places and the paint is inconsistently back-rolled. Some of the walls have visible "hat-banding" where paint was cut-in. Not all repairs warranted were made prior to painting. Some of these issues were pointed out during the final walk-thru but were not corrected. Other imperfections are visible only at certain times of day due to lighting. The biggest disappointment has been the re-caulking. Within a few weeks of completion, caulk has cracked in places and pulled loose in other spots. There are areas that we feel should have been re-caulked but were not prior to painting. Overall AshCam Colors made an effort but our expectations were higher.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.