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Business Profile

Modular Homes

Republic Homes

This business is NOT BBB Accredited.

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1

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Review Details

  • Ashley o

    Date: 03/05/2024

    I had a ************ Modular Home Placed on my property and I moved into this newly placed **** back in April, 2022. From the get go, I had nothing but issues with the retailer. By October of 2023, the shingles on the roof of my franklin **** began sliding down the steep roof, in the ***** summer, completely exposing the contents beneath the shingles. I had three roofing companies come for quotes on the damages and were told by all three of these companies that the roof was not properly installed and would need to be replaced. The manufacturer prefabricated part of the roof, and on site, the retailer(modular homes of america) hired a contractor to finish the rest of the shingle installation over the 7/12 hinge. Not my problems, but it is actually. Becuase Im expected to foot the bill for a new roof, which should have lasted 20+ years. The retail location, modular homes of america, who sold my **** admitted that the roofing was installed incorrectly , but refuses to make it right. excuse after excuse. Roof has set rotting for the last 6 months. Completely exposed is areas.. I reached out to franklins headquarters in alabama for guidance and resolution, and was told that I was no longer under warranty and even if I WAS, that the roof isnt covered by manufacturer regardless of the facts of it being improperly installed. They said that modular homes of america should take responsibility for the damages. They asked for photos, THEN agreed the roof was not properly installed, but that they would email the retailer(modular homes of america) on my behalf and hope they do the right thing for me. ***** from modular homes of america in ***** ***** is a scam, nicely put. :)I have so many text message& phone call receipts of him NOT FOLLOWING THROUGH ON HIS WORD. its honestly really embarrassing for a business to deliver such poor quality work. I cant really say im disappointed, because I expect none the less from them

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