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Business Profile

Plumber

Benjamin Franklin Plumbing - Northeast Texas
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Benjamin Franklin Plumbing - Northeast Texas's headquarters and its corporate-owned locations. To view all corporate locations, see

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Benjamin Franklin Plumbing - Northeast Texas has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Howard J

      Date: 08/14/2024

      DO NOT USE THIS COMPANY FOR ANY REASON. They did a complete re-plum when I remodeled my home in 2017. Since then, EVERY drain within a 20 sq foot area of the bathroom, shower, toilet and washer has had slow leaks. They came out to repair shower two week ago and missed another leak less than four feet away. ****, the general manager thought my frustration was over the top even though I never raised my voice or cursed.These mistakes will end up costing me over twenty thousand dollars and **** wouldn't spend less than a hundred bucks on parts and labor to fix the job. Do not use them. They shuttered the company that did the work to my home and continued the business under another name. I expected so much more from the owner. I'm left with a huge bill.

    • Heath P

      Date: 11/20/2023

      Used United Plumbing for new construction. Had several issues near completion of the project. ***** refused to fix or even warranty and of the work they completed. Tried calling, emailing, and messaging several times with no response. Last response I received stated I needed to find someone else to fix their issues and they were not offering a warranty on any of the work they completed since I had another company set toilets and fixtures. (toilets and fixture work was un-related to the install issues)Now we are out extra $$$ and having to shuffle to find someone to come behind and fix their mistakes.

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