Reviews

Review Details

• Review fromAlice L

  Date: 07/18/2025

  2 stars
  Moving Staffers does not own a moving company. It is a moving broker. That means, you don't know what company ends up moving your furniture. I thought this company had its own employees and discovered too late that it was simply a broker. *************** ended up being hired to move my furniture from a POD storage to *********, **. They were supposed to arrive by 1 pm. They arrived at 3:20 pm instead. Then, they couldn't move one of the couches into the house and suggested that it be stored in ** for ******, two states away. In the end, the couch was given away for free to the movers who charged over ****** to take away a new, white leather sleeper sofa. In the meanwhile, my daughter, who is recieving the furniture was being yelled at by the owner of the moving company, ******, because she wanted to find a better solution for the sofa than having it be removed as junk.

• Review fromKayley H

  Date: 06/22/2024

  1 star
  This company is a scam. Cancelled our move on a Sunday, the day before our scheduled move. They left us with minimal option. We were told by several people (we kept getting transferred) that our move had been cancelled because we hadnt contacted them in time. This isnt true. We called on three separate occasions to confirm the move and we even contacted the movers directly. Then we were told it was cancelled by the movers themselves. The story kept changing. After spending hours on the phone they said could only find movers that werent insured or certified and were MORE expensive than our first scheduled moving company. I asked them to cover the cost difference and they refused. Any sustainable and reasonable business would cover the cost of THEIR mistake. They made our move so stressful and in the end Ive learned its better to hire a local company directly. Dont waste your time with this mismanaged middle man company.

• Review fromTrey S

  Date: 05/03/2024

  1 star
  Moving Staffers has refused to pay us for the balance owed on a job that we did for them. They're notorious for this kind of c*** as they want their vendors to do the jobs for their customers with the fees for all services clearly listed and then after the job is completed, they creatively scheme their way out of paying their vendors in full. They owe us a total balance of $100.00 and we want it. Thank you!

• Review fromCathleen C

  Date: 03/06/2024

  2 stars
  The first pod of 3 was packed well. The second pod of 3 was not as carefully *************** was not wrapped and heavy boxes were sacked on antiques. By the third of 3 pods, they were not wrapping any furniture, they were going very fast and banging antique dining room chairs into a brick wall near the pod. They kicked into place a vertically-standing rolled wool rug that was pressing against the floor and the roof of the ************** was stacked without any wrapping, or with very loosely applied padding. When said that the job was complete there were still boxes remaining in the house. Having observed their increasing carelessness we decided to stop the process. They seem to be in a big hurry to leave. After they left, we had to completely unpack the third pod, wrap the furniture and re-pack it. Our impression was that these were not professional movers and perhaps they were over-scheduled, thus resulting in a rushed job at the end of our time. When we scheduled the job, we had been told that this was a crew that would be able to add time. Apparently, this was not the case.

• Review fromChris O

  Date: 10/14/2023

  1 star
  They offered two guys for 3 hours at a price of 750. Or two guys 'until the job is done', padded blankets and 6 ratchet straps for ****. Like a dummy, paid for the "better" package. Not one padded blanket nor ratchet strap was used. Then informed me that they only work off what's on the invoice and anything else would not be included in their scheduled time. The guys basically told me that you can round up a couple guys from ************* for a fraction of the price and that they don't even get paid 1/4 of what I paid for the service from Moving Staffs. Shysters thru and thru, do not do business with this company. Hire through Uhaul.

• Review fromKam L

  Date: 09/07/2023

  1 star
  DO NOT DO BUISNESS WITH MOVING STAFFERS OR HIRE A HELPER!!!I use moving staffers to move 3 rooms and 4 closets into a pod for storage They Left my home with heavy damage. They damaged the frame around the door going into one of my bedrooms and the door Moving out the furniture, they hit it and put heavy scratches. Deep scratches in the frame and chipped the end of my door completely off. They also damaged the frame in my hallway there's A bunch of quarter size scratches deep into the wood When I got in contact with them to start a claim. Initially, they were helpful. Then they message me stating that the workers claimed. They only moved one couch and one dresser and small boxes When in reality they moved three complete bedrooms full with furniture two closets in the bedroom and 2 hallways closets...do not use this company they will damage your property and then fail to take accountability I heard them hit the frame with the furniture causing the damage it blows my mind a company can be so dishonest save your money and deal with an honest company that will treat your home and possessions with respect I am a military family and I deal with about 400 other soldiers on a regular basis I will make sure everyone I come into contact with knows about hoe terrible this company treats customers, their home, and their possessions....DO NOT DO BUISNESS WITH THEM!!!@

  Moving Staffers

  Date: 09/08/2023

  We are sorry any damage occurred during your recent move *******. Your claim review has been completed with information about the resolution sent to your email on file. Don't hesitate to reach out if you have any questions about the resolution or Terms of Service.

• Review fromBruce N

  Date: 08/14/2023

  1 star
  We used *** movers, doing business as Moving Staffers, to relocate from *********** to ******* -- with disastrous results. The loading muscle we employed on their re??commendation were no better than amateurs, arriving at our house an hour late, a man short and with no tools whatever. They labored in high heat but their haphazard loading meant that much of our furniture, including some massive, precious pieces, came off the truck in chunks. Heavy oak legs were sheared off! Boxes marked Fragile came off crushed and torn. But most importantly, despite dramatic photos, *** refuses all claims for compensation. They claim its our fault by violating the terms of service in that: We did not provide a moving blanket for EVERY piece of furniture (they specify 60 blankets for a 25-foot truck!) and they do not cover moves by freightliners although in multiple conversations, including one VERY thorough introductory conversation, I explicitly mentioned my arrangements and they continued to work with me. My wife wept as the furniture came off the truck. Despite clear evidence that overpowering shearing forces generated by sloppy loading tore off chunks of furniture, SML retreated behind the technical excuse of too few blankets and the use of a commercial freightliner to blow me off. Its their cover, pure and simple. Adding insult to grief and thousands of dollars in injury, they offered to kiss me off with $100. Classy. We do not want this to happen ever again to anybody. Be warned, this is not a stand-up company.

• Review fromMichael N

  Date: 08/04/2023

  1 star
  One of the movers was on time. The other two showed up two hours late, yet we still had to pay for the full three hours of their time. Im sorry they were caught in traffic, but I also think its ridiculous to pay people three hours of labor for one hour. Id definitely recommend that anyone thinking of using them make sure that people are going to be there when they say and ask about the minimum time to be paid. I completely understand that people can get caught in traffic and issues can arise, but this was pretty extreme, and yet I still paid the original amount.

• Review fromCathy B

  Date: 07/27/2023

  5 stars
  The team of 3, *****, **** and ***** went above and beyond. They were conscientious, hard workers, extremely polite and we were amazed at the efficiency and effort they put into getting everything in the truck. Moving using this company saved us tons us money!

• Review fromElizabeth R

  Date: 07/20/2023

  1 star
  I contacted them, and they were overpriced to begin with but they were like oh honey as a woman maybe you need some help. Well they were so kind saying that well you can cancel or adjust with 72 hours. I called more than 72 hours in advance TWICE, and even now it is more than 72 hours in advance. They were so rude and basically said they probably don't know if they have anyone and that they are going to charge me fees. There is no nice adjusting for a better time. The woman was also so rude on the phone. I will never trust them, they have deceptive practices and were not helpful.