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Business Profile

Custom Services

Cook's Custom Coating and Corrections

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:06/10/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Danny gave me a bid to brush rust off frame and under coat my frame on a 2013 Mirage Snowmobile trailer. Also to buff out and ceramic coat -top edges of trailer on 5/31/22. $900.00 was the agreed price in Vernal Utah. He told me he guarantee’s his work till death. He also bid on two other vehicles of mine for a total of $2850.00. He didnt do the vehicles because he did not do what he said he would do on trailer. He wanted Paid in cash. I delivered trailer to him. Danny coated frame without brushing rust off it. (Sad job and he knew better) I told him he should have called me before coating frame when he decided not to brush off the rust. He did buff the top edges of trailer but did not ceramic coat the edges as agreed. Pictures I sent are from me high pressure washing rust off frame and the wasted new coating Danny applied. (Rust and coating blew right off) I have been trying to resolve this with him until today 6/10/22. Tried with several calls, texts and no answered visits. I would like $600.00 back from Danny. I am re- doing a job I paid him to do. His response back was he did a 900.00 job that is worth 3 times that. When he bids a job, he needs to follow through with what was agreed. Cook's Custom Coating and Corrections has moved to Vernal Utah. ###-###-#### Danny’s number.

Cook's Custom Coating and Corrections is NOT a BBB Accredited Business.

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