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Business Profile

Log Splitters

Good N Useful Supply, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Log Splitters.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/03/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order placed January 29th 2024 (credit card). CC was charged January 30th. $595.00 paid. (includes shipping) Product ordered: X-treme Splitz-All Combo Dispute Problem: Credit card was charged but the product has not been delivered. They did convey at the time of order that the lead time would be 3months. Its now June 3rd and have received no product. Additionally, have left multiple v-mails and e-mails, none were responded to. Order Number: ****

Good N Useful Supply, LLC is NOT a BBB Accredited Business.

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