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Business Profile

Online Retailer

Unwindly, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 7 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/09/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has charged me in the amount of $19.99 for the past 7 months for no service or item. They do not answer their phone and do not return messages sent to them. They owe me $139.93. These corrupt bastards should be jailed.

  • Initial Complaint

    Date:05/13/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I put an order in with this company on 4-8-2024 order number **** for the amount of 31.96 plus tax for a total of 36.86. I have attempted to contact them the only way because they apparently have no phone number either, 5 times by email that they have on the site "*****************" and "****************". The return address on there site is **** **** ******** ***, cedar hills ut 84062. I have received no response yet nor any of my order.

  • Initial Complaint

    Date:10/17/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    monthly charge on my credit card. I never signed up for a subscription service. Please stop charging credit cad on monthly basis. This was never authorized.

  • Initial Complaint

    Date:09/29/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I MADE A SMALL PURCHASE FROM THIS COMPANY IN AUG. OF 2022. THEY CONTINUED TO BILL ME $19.99 TWICE A MONTH EVER SINCE!!!! IT NOW TOTALS OVER $1159.42 PLUS INTEREST!! I CONTACTED MY CREDIT CARD COMPANY WHO ISSUED A TEMPORARY CREDIT FOR AMOUNT AND THEN SUPPOSEDLY ''INVESTIGATED'' CHARGES. THIS COMPANY FRAUDENTLY STATED THE CHARGES WERE LEGITIMATE AND MY CREDIT CARD COMPANY CHARGED ME BACK FOR THEIR BALANCE. I AM STILL FIGHTING THIS BATTLE AS THE CHARGES ARE FRAUD!! I NEVER RECEIVED A PRODUCT FOR THESE CHARGES. HOW CAN THIS HAPPEN??

  • Initial Complaint

    Date:06/19/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Nov. 2nd 2022, I ordered decals from this company for 19.99. I have been charged $19.99 for the last 8 months totaling as of 6/2/2023 = $159.92. I just want my money back that they are stealing from me so as of today, 6/19/2023 should be $139.93. I called my bank but the only think I can do is shut down my card. This is ridiculous. I should not have to go through that. This company has many complaints from what I can see and they need to be shut down and pay everyone their money back.

  • Initial Complaint

    Date:09/03/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On or about June 5th 2022 I ordered some decals from this business for the price of $19.94. I received the decals several days later. I have not ordered any more decals from this business but they are continuing to charge my Discover credit card for $19.99 in July, in August and in September. So far I have been overcharged $59.97 for merchandise I have not ordered or received. I want my Discover card reimbursed for this overcharge.

  • Initial Complaint

    Date:09/02/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I noticed on Aug 22,2022 I was charged $19.99 and I did not order anything. So I looked them up and email them. They emailed me back saying the first charge of $3.99 on July 25,2022 was the first month of a subscription and the $19.99 was the amount a month thereafter. I found there was 2 charges on July 25,2022 and the second was for $6.95. I again called today wanting to know what I had ordered and what address they shipped it to. NO ANSWER. I just want my money back. I am collecting Social Security and I am on a fixed income. I can't afford this. If your Company can help I would appreciate it. I also told them to cancel anything they have. I have no orders or receipts from this Company...NOTHING to show what I have suppose to have purchased.

Unwindly, LLC is NOT a BBB Accredited Business.

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