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Business Profile

Auto Repairs

Kapp Auto Care, LLC

This business is NOT BBB Accredited.

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1

Average of 1 Customer Review

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Review Details

  • Chris S.

    Date: 02/09/2025

    UPDATE: Well, I guess mechanics can't be trusted here in in *******!!!Very Upset with ***** and the service writers ********* I guess I trusted to quickly & too much!! Always starts the same, then work was done that I questioned [they denied saying it-of course they would] Going forward, made another appointment to try & fix this ongoing issue [started as CVC joint and wheel bearings as they said I needed, then turns into alignment and CVC joint and ************* gear-missing a tooth??- which would include the alignment ... said wheel bearing were fine..huhh? Okay- now after all that, there's a 1/2 to 24inch play in the steering [which wasn't there before] wheel-after it gets warm... last Thursday, I showed it to them and returned monday to get it "warrantied" which was stated by ****-The big guy and fix it-.. Great Monday comes and nothing done to it, they can't see or find the issue TOOK THE ENTIRE DAY FOR 3 PEOPLE TO DRIVE IT AND NOT A THING WAS FIXED.... yeahhhh but can you leave it here another day to waste my time.... Soooo they accomplished what they set out to do-frustrate me enough to not have to fix they're F^CK ******* So now my SVU has a front wobble, with a 1/2 play in the steering wheel [which-it drove perfectly steering wise] Actually I won't drive long distances, now-because it is NOT safe to!! Also I changed the tires to eliminate that possibility.. and added a tune up... [which is messing up also-asked them to replace the wiring because of cross firing-they replaced the "BOOTS" only, and the weak wires were cross firing yesterday so another $600.00 lost, plus $1,200 tires [had 60% tread] Okay Okay I am RANTING now... Yeah, I am very upset.GET EVERYTHING IN WRITING WITH THEM-i TRUSTED THEM & GOT SCREWED.... GONNA FIND ANOTHER MECHANIC TO FIX THEIR MISTAKES AND RETUNE IT

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