We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Business School

Universal Accounting Center
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/22/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed up for a FULL program and didn't get the support they promised.When I attempted to get help, they reduced the payment temporarily but still didn't get ANY support I asked to redo my deal but they wouldn't do any changes and again no support.I do want to work with them, but I'm not interested in paying for all their upsells when they didn't support me as they said they would!They reduced the payment temporarily and then took payment without approval or resolution of my issues

    Business Response

    Date: 04/11/2025

    I have been in contact with the student ***** and he was actually supposed to take this down but can't figure it out. He worked out a few good faith payments but never signed anything so once that is done he will be good to go. 

    Customer Answer

    Date: 04/14/2025

     
    Complaint: 23102594

    I am rejecting this response because:

    Sincerely,

    ***** *********

  • Initial Complaint

    Date:09/06/2023

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In February 2018, I signed up for classes to help with my bookkeeping business. That same year in August of 2018 I was diagnosed with breast cancer. I called the university to seek a withdrawal from the school but they refused due to contractual agreement. I tried my best to pay what I could but my medication and other household bills were overwhelming. In June 2020, I filed for bankruptcy and the case was discharged. The education institution refused to honor the bankruptcy declaring it due to student loans. No loans were funded to me and to this day they are refusing to erase this from my report. I have student loans but this account isn't one of them. This is a creditor who refused to honor my bankruptcy. So I am displeased with them. I am living with MBC, and I wish that I never enrolled with them.

  • Initial Complaint

    Date:07/08/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My Fiance ******************************* has been attending Universal Accountings online course but did not have the money to continue school so i allowed her to authorize a 1 time transaction on my account. For the last three months ******** and I have notified Universal Accounting multiple times over the course of the last four months that they are not authorized to continue using my bank account for her school payments. ****************** at Universal Accounting has stated she was going to send ******** an updated, discounted contract and assured us they would not use My account. Last month I blocked the transaction and ******** C emailed ******** stating they were canceling her classes. ****************** has not responded to ********* email she sent on June 9th in regards to the unauthorized use of my account and the new contract. Today Universal Accounting made another unauthorized transaction in the amount of $242.82. We have numerous emails and texts messages with ****************** documenting the conversations. ****************** has been non responsive to emails, phone calls and text messages since June 10th.

    Business Response

    Date: 07/20/2023

    ******** has been using her boyfriends card ****** but never told us it was a one time charge. She said he was helping her pay her bills. I have sent her the new agreement to lower her payments three times now and she has still yet to sign it and send it back. When the payment in question processed on June 10th it was a weekend so I responded promptly on Monday after the weekend to the numerous calls,texts and emails from both ******** and ******. I have taken ******'s card out of the system and ******** is supposed to supply me with another card but hasn't yet. I refunded the payment and ****** confirmed he got it this week. Complaint is done and should be closed.

    Customer Answer

    Date: 07/22/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *************************

Universal Accounting Center is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.