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Business Profile

Credit Card Merchant Services

Vigour Bloom Trim Fix, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Card Merchant Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/11/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was sent a text that said I could get a Makita set of tools for $1 shipping it never said anything else I still have the text. When I looked at my card the $1 wasn't taken out they tried to take $59.84 but there wasn't enough cash there so they took out $39.84. I called the number you have for them and told the lady they needed to fix this and she just laughed at me. I'll be contacting my attorney in the morning and let him deal with them. This happened on September 11 2022. I now have $2 left

  • Initial Complaint

    Date:06/13/2022

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The company said I filled out an online form in which I gave my name, phone number, email address and credit card information for a drawing on April 2, 2022 I do not recall filling out any forms online for a drawing much less giving my credit card information for a drawing for an ipad. I was charged $39.84 on my credit card which I disputed. The charge was removed from my credit card on April 8, 2022 but the merchant reissued the charges and I have been rebilled the $39.84 on June 9, 2022. I called the merchant and the account has been closed but they did not remove the charges and told me to contact the credit card company to get this done. The credit card company cannot remove the charges and they called the merchant who will still not cancel the charges. I am at my wits end as to how to get these charges removed so I do not have to pay the $39.84 even though the account is closed and I am no longer responsible for this amount. We would appreciate your help in resolving this problem.

Vigour Bloom Trim Fix, Inc. is NOT a BBB Accredited Business.

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