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Business Profile

Lawyers

Johnson Mark, LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Johnson Mark, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Johnson Mark, LLC has 4 locations, listed below.

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    Customer Complaints Summary

    • 30 total complaints in the last 3 years.
    • 13 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/24/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have reached out to Johnson Mark LLC several times trying to get documentation that they are no longer servicing this account. I contacted The Justice of The Peace Precinct 1, the Court and County in which this complaint was filed.I was told to contact Johnson Mark LLC and ask them to forward to the courts a release of judgement since they can no longer collect on the debt. They are still refusing to follow the court's request to forward a release of judgement. The company (****'s) has gone out of business. All of the numbers given to me are no longer working numbers. I am asking Johnson Mark to issue a statement verifying they have in fact closed this account. and to send the appropriate papers to ********************, Precinct 1 immediately.

      Business Response

      Date: 06/27/2025

      The firm has responded to the complaint directly. 

    • Initial Complaint

      Date:12/20/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I recently paid off a debt of $1275.54 to JM Law, due to a website error the amount was debited twice from my bank account. I have been dealing with this for over a month trying to get a refund. They keep giving me the run around and I cannot get my refund. I need help! Please help me get my refund.

    • Initial Complaint

      Date:10/18/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      These people keep calling robo call saying to call back threatened with lawsuit. I don't owe any money to anyone and I have never done business with this company. I've called back it's a robot. They're scammers not even real lawyers. They better stop

      Business Response

      Date: 10/18/2024

      Firm does not have this consumer in our office, we do not even have her phone number in our system and have not made any attempts to contact her 

    • Initial Complaint

      Date:04/03/2024

      Type:Delivery Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Received message on landline to return call to Mark Johnson at ************ with NO indication why. Research indicates this is a debt collection enterprise while my wife and I have NO outstanding debt are both on social security, are disabled and I am a Veteran. This is either a scam or wrongful identification on their part.

      Business Response

      Date: 04/04/2024

      Hello, 

      We received *************************** complaint on 4/3/2024.Whenever a complaint is received, the account file is reviewed, the allegations are investigated, and corrective action, when needed, is taken. 

      Firm has investigated these allegations and found that the phone call placed to ******************************* was a misdial. 

      We do apologize for any inconvenience you have experienced. If you have any further questions or would like to resolve this matter, please contact our office at ************.

      Sincerely,
      JOHNSON MARK LLC

       

      Customer Answer

      Date: 04/04/2024

       
      Complaint: 21527268

      I am rejecting this response because: Having read complaint reviews regarding this firm I do not believe their response. I believe they were on a fishing expedition to gather personal information on myself, friends or relatives in keeping with their reputation. If my business had received such a BBB enquiry I would have personally called the other party to apologize. Any reputable company would.  

      Sincerely,

      ***************************

    Johnson Mark, LLC is NOT a BBB Accredited Business.

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