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Business Profile

Wholesale Health Products

Clean Food Crush, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesale Health Products.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/16/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order on July 10, 2023 and never received it. I paid $77.

    Business Response

    Date: 08/16/2023

    I reviewed the complaint and was so sad to hear you had a bad experience. I am deeply sorry. I went and checked our customer service inbox and did not have any messages from you letting us know you were having trouble so we did not have a chance to assist you or fix your negative experience.


    I did some investigation and I found the purchase you referred to that you never received and I found the reason you never received it. When you purchased, your email was entered as **************** (notice the typo, yShoo instead of yahoo). This is why you never received anything. I'm so sorry for the confusion and had we known there was an issue, we would have happily fixed it right away.


    I will fix your account now and resend your product. You should receive it within the hour. If you do not, please email our customer service team at ************************ and I am more than happy to help.

     

    We have a new 30 day challenge beginning August 22nd and one beginning September 5th. Would either of these times work for you? We have challenges every 2 weeks if not so I can move your challenge to a later date if needed.


    I look forward to hearing from you


    Haley 
    Head of CFC's CRUSHer Customer Service

Clean Food Crush, LLC is NOT a BBB Accredited Business.

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