We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Building and Construction

Scenic Mountain Development, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Building and Construction.

Complaints

This profile includes complaints for Scenic Mountain Development, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Scenic Mountain Development, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/15/2022

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We have been under contract for a townhome being built for nearly 22 months. They have given us numerous different move in dates and haven’t followed through on a single one. Even the most recent completion date in our contract was back in March. We have lost mortgage rates because they haven’t followed through on their dates and will be paying much more over the life of the loan than we would have if we would have moved in august of 2021 like they promised. They have continued constructing and selling other townhomes in the same development during the entire period that we have been under contract, while stating that ours has been delayed due to material shortages. It has been frustrating to not be a priority while we see other people buying and moving in their homes before ours even makes any progress. This has put a large amount of stress on us as a family, as we moved in with my parents thinking we were only going to be here a week only to find out that progress has halted on our place. My wife is pregnant and expecting our third child in just a few weeks. It has shocked us how much it seems that they don’t care to have inflicted hardship on our little family. It feels like we are entirely at their mercy and don’t have anything protecting us as a consumer. We paid a $2,000 deposit back in January of 2021.

    Scenic Mountain Development, LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.