We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Multi-Level Sales

B-Epic Worldwide, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Multi-Level Sales.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:12/17/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Entered by BBB staff LO Consumer states he purchased some weight loss supplements from the business September 2024. The products auto ship monthly, he has received 4 shipments and pays shipping each time. At the time of purchase they state that if you are unhappy with the product you can return it for a full refund. The consumer has been trying to contact the business to make a return for a full refund but he has not heard back from the business. You can only contact them via email but he never receives a response.

    Business Response

    Date: 12/18/2024

    you order from the Radio station which also has their own customer service. i don't show that you have ever contacted B-Epic customer service I have turned off your auto ship closed your account and removed the Billing so you will not recieve any more products. I am very sorry for your troubles with getting the help and service that you needed  

  • Initial Complaint

    Date:05/08/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a product from this business and never received it. I contacted them about it and they said that it is my responsibility to track package and recover it after its been put in transit. Tracking number shows it was delivered but it wasnt. So they pretty much told me its my problem not theirs that I am scammed out of $109.00 Order# ******* Username healthylookingcust43342

    Business Response

    Date: 05/09/2024

    We have issued a full refund even though the tracking shows that it was delivered.  

  • Initial Complaint

    Date:12/26/2022

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Details of ************ Selling under the Name of ACTIV Greens.. Charged my Card two days Early.. Not answering Their Phone - NO *********** Contact - No Access to " Support ".. Started Ordering last Month NOV 28th.. charged me This Morning - Two days early.. on the 26th.. TODAY ! Their ACTIV Greens product has seized-up my Bowels.. Nothing Normal for two Weeks Now.. I Will Call You - They are not Able to receive Calls - no messages.. Looking like a Rip-Off !! Sent Email less than an hour ago - to the Company.. According to Your BBB , this company is Rated " F '.. They Also promote AAO Builder for $20.00 per month.. That should Also Be in This Settlement.. Will Call And Email soon.. People Should Be Warned.. Thanks , *******.

    Business Response

    Date: 01/06/2023

    I think they are confused here We have no product called Activ Greens and We are not AAO we are B-Epic so not sure what they are talking about and what AAO has to do with B-Epic 

B-Epic Worldwide, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.