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Business Profile

Real Estate

BlueMountain, Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for BlueMountain, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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BlueMountain, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:04/14/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I rented the property at *** ******** ****** in cleburne Texas. This company goes by many names and is almost impossible to find any info. As of moving out I anticipated my deposit back as I made sure the house was moved in ready when I left. No holes in the walls, no stains in the carpet, no wear on the walls paint, no broken windows. All that being said it was in better condition then when I moved in. Mostly because any time I put in a maintenance request they simply put a bandage on the issue. Upon moving in I realized the the HVAC was gas and with their remodel the cut all the gas lines. Which they never fixed. And instead of my deposit I got a bill for 20,000 dollars. There was not one hole, broken door/window, no carpentry broken, everything was the same if not better then when I moved in. They wouldn't have even had to paint or shampoo the carpets, and the bill I get is 20,000 dollars. This is simply a scam that has ruined my credit. They have no photos to back up their claims. They simply prey on renters then hide behind their multiple business names with the website (*********************) appropriately and that is not even a working page. I will be getting with an attorney and seeing what I can do on the matter. This is disgusting business ethics and I will also be going to social media, news outlets, anyone who will hear me will hear me and see them for what they are. Predator who saw it easy to scam renters out of their deposits assuming they won't or can not do anything especially when the company is a ghost. Again, I may have been a renter, but that does not mean I am not capable of financial securing some very good legal advisors. Quite the opposite actually. That is what I will be doing tomorrow. Seeking the best legal counsel I can find and making this right.

    BlueMountain, Inc. is NOT a BBB Accredited Business.

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