Reviews

This profile includes reviews for Authorize.Net's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Authorize.Net has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Authorize.Net

  2901 N Ashton Blvd Lehi, UT 84043-5494

  
• 

  Authorize.Net

  PO Box 947 American Fork, UT 84003-0947

  

Review Details

• Review fromDannie W

  Date: 04/12/2023

  5 stars
  There is a guy who work here named ******* and he is awesome! I've never seen someone as dedicated to helping the customer like this! I am a developer and I witnessed him making my client needs were fulfilled. When the line would get disconnected he called back immediately. He was VERY PATIENT and kind. This guy makes the company look good. I'm shocked. Good customer like this service is rarely seen nowadays. Thank you **** for a positive experience! You're awesome!

• Review fromJane S

  Date: 03/15/2023

  1 star
  My company had an extremely negative experience with Authorize.net. We reported 4 fraudulent e-check transactions to the company. Since it was too late to void the e-checks, Authorize.net advised us to issue refunds before the money cleared. 3 of the e-checks were charged-back due to insufficient funds. One e-check was both charged-back and refunded, resulting in a deficit in our available funds. Authorize.net had never received the funds from the bank, but mistakenly transferred the refunded amount from our existing pool of funds to the originating bank. Rather than return the funds to our account, Authorize.net advised our company to try to charge the same bank account again. The transaction cleared Authorize.net and the funds were transferred to our bank account. Later, Authorize.net reported that this transaction was charged-back due to insufficient funds. They are now attempting to retrieve this money back from us.Our transaction records prove Authorize.net was at fault. Authorize.net has refused to take responsibility for their mistake and refused to retrieve the money from the originating bank account. Overall, this negative experience shows a lack of accountability and responsibility on behalf of Authorize.net due to the mishandling of fraudulent transactions and subsequent errors in their refund and charge-back processes. Therefore, potential users of Authorize.net may want to consider this experience when deciding whether to use the company's services.

• Review fromSer B

  Date: 07/11/2022

  1 star
  Charger me for the eCheck service which I never request, asked or used. Do not use this payment gateway.