Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Loan Broker

Lendbase

Headquarters

Reviews

This profile includes reviews for Lendbase's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Lendbase has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.11/5 stars

    Average of 8 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromSenuka W

      Date: 04/21/2025

      1 star

      Senuka W

      Date: 04/21/2025

      This was one of the WORST experiences Ive ever had. DO NOT and I mean NEVER do business with Lendbase LLC. Total scam operation. They gave me only two horrible refinance options, both with higher rates than my current loan why would anyone agree to that? Its a trap.They promised me $5,000 back and I NEVER got it. Just straight-up fraud.The app is broken and useless, and the customer service is a complete joke. Stay away from ***** *******, **** *****, and ***** ******** they will lie to you, ignore you, and leave you hanging. Absolutely no accountability.These people are scammers, frauds, and crooks. I feel totally ripped off and misled. Im warning everyone: dont even think about trusting this company with your money. Youll regret it. I wish I could give negative stars. Lendbase LLC should not be in business.

      Lendbase

      Date: 04/22/2025

      I'm really sorry you feel this way and left this review. You signed a legally binding agreement with LENDBASE. In that agreement you knew your platform fee was non refundable. We even have documented proof that you understood this and even clarified that the platform fee was non refundable before you hired our team and paid the fee. Your claim is completely false and dishonest. Our team has communicated clearly with you and even delivered offers for financing to you. Also in that legally binding agreement, LENDBASE clearly represented itself as a broker. As such we are not in control of the pricing that lenders offered you. Our job was to represent your project and obtain market offers to meet your loan request. I'm sorry you found them unacceptable. The financing offers are not a reflection of the work that LENDBASE performed on your behalf, but a representation of the risk your circumstances merit from the market today. Though we tried to resolve this with you directly, you refused to have a phone call to resolve your concerns.
    • Review fromMark W

      Date: 01/08/2025

      5 stars

      Mark W

      Date: 01/08/2025

      I recently had the pleasure of working with ***** and the team at Lendbase, and I can confidently say that their service is exemplary.Highlights:Helpful Expertise: *****, in particular, was incredibly helpful throughout the entire process, offering valuable insights and guidance.Effective Model: More lenders should consider following Lendbase's model. Their approach is structured, strategic, and highly effective.Comprehensive Case Preparation: Lendbase excels in helping businesses put together a compelling case for lenders. Their meticulous attention to detail ensures that you present the strongest possible application.Diverse Lender Portfolio: If you're a business in need of lending, Lendbase should be your go-to choice. They have access to numerous lenders, providing you with a range of options to secure the best possible terms.Overall, Lendbase stands out as a leader in the lending space, and I highly recommend their services to any business seeking financing.

      Lendbase

      Date: 01/09/2025

      ****, thank you. Thanks for taking the time to share the value you experienced with our team.
    • Review fromTaylor L

      Date: 09/03/2024

      5 stars

      Taylor L

      Date: 09/03/2024

      LendBase is as good as it gets when looking for financing options and solutions. Everyone on the team handles themselves as true professionals. Knowledgable, very communicative, honest, transparent, experienced, the list goes on and on. I cannot recommend them enough!

      Lendbase

      Date: 09/04/2024

      Thank you ******! We appreciate you and all your help in serving our clients over the years. We look forward to continued our growth ahead.
    • Review fromAsyia C

      Date: 07/18/2024

      5 stars

      Asyia C

      Date: 07/18/2024

      I have learned a lot from lendbase especially from ******* she help to guide me in the right direction regarding my paperwork. Very helpful, always ready to take calls even on the weekends. This deal had it twist and turns but we got through it with her experience.

      Lendbase

      Date: 07/19/2024

      Thank you for taking the time to share and allowing us the opportunity to be part of your journey!
    • Review fromJosh T

      Date: 02/28/2024

      5 stars

      Josh T

      Date: 02/28/2024

      I'm an SBA lender and recently closed a loan that was referred to me by LendBase. The deal turned out to be far more complicated than all originally anticipated. Thanks to the communication and dedicated efforts of LendBase, we were able to navigate some very difficult challenges and get the loan closed! SBA lending is seldom straightforward, its nice to have a partner that is ******* in their communication throughout the process and works diligently to find solutions to problems when they arise.

      Lendbase

      Date: 02/29/2024

      Thank you ****! It takes a team to close these deals. Thank you for your help and support! Looking forward to getting more deals done and helping borrowers win!
    • Review fromChandler R

      Date: 06/17/2023

      1 star

      Chandler R

      Date: 06/17/2023

      **** upfront. They might be possibly be the worst communicators Ive ever worked with. Gave no updates and provided the worst term sheet ive seen in my entire career on the 10th day so they wouldnt have to refund me. Ended up calling credit unions myself and found terms that were 3x better. They refused to refund any portion of my retainer. Theyre just not good at their job and are doing bad business. Its on me for going with a firm that charges up front. Any good brokerage will only take pay if you succeed. Go read the countless entries about them on bigger pockets and see for yourself.

      Lendbase

      Date: 06/19/2023

      I'm really sorry you had a poor experience with our team. I reviewed the notes and it does show we delivered options for financing to the loan officer who referred you to ** within the performance promise period. I also show a note that the seller financing terms were a challenge surrounding your loan request. There are several updates on your file in our CRM but I show that our main point of contact was the loan officer that introduced you to LENDBASE. I see you hired ** on 08/4/2022. Our agreements are in place for 365 days and we would be happy to pivot to a new request and work directly with you if there is another project you are working on.
    • Review fromBeatrix W

      Date: 03/31/2023

      5 stars

      Beatrix W

      Date: 03/31/2023

      The experience and result was a great success!My partners and I are in the process of opening a bar in ***** and we had an exceptionally difficult time finding a lender. We all have great credit but no collateral, so we were looking for an SBA loan. We must've reached out to 15 different banks, sent them all our metrics and other materials for the business we prepared and no luck. I stumbled on LendBase by mistake via meeting a commercial realtor at a local business gathering and she put me in contact with their office. We were beginning to become desperate after so many denials (very few lenders will fund hospitality based businesses) and although I was quite nervous about paying their fee we moved forward since we were pretty much out of other options. I see sometimes people leave negative comments because of their upfront fee but I understand that businesses need to be paid for their work and I don't think it's that big of a deal. They were very helpful and the guy we worked with kept us informed as he was reaching out to various lenders on our behalf. The lender we were finally paired with is a bank out of ********* and we definitely never would have found them if we hadn't met LendBase. I would recommend anyone who needs the extra assistance with their financing struggles to reach out to LendBase.

      Lendbase

      Date: 04/03/2023

      Thank you. We are grateful you took the time to share your experience with our team and others. We really appreciate this feedback. Our team thrives to provide experiences just like this. Thank you!
    • Review fromJay S

      Date: 03/30/2023

      5 stars

      Jay S

      Date: 03/30/2023

      I have thoroughly enjoyed working with the Lendbase team over the last year. They are very professional and quick in their responses which make for efficient communication and a seamless process. I look forward to continue working with this group.

      Lendbase

      Date: 03/31/2023

      Thank you. We are looking forward to many good years ahead.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.