Reviews
This profile includes reviews for Lendio, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 14 Customer Reviews
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Review fromMatthew G
Date: 01/02/2025
2 starsMatthew G
Date: 01/02/2025
Filled out a form 6 months ago and and its been non stop calls and aggressive texts. I keep blocking them and they spoof from different numbers. Most of these lenders have no presence anywhere. Not sure why Lendio partners with these firms. Super shady. Some just send me docusign contracts out of nowhere. Really bottom of the barrel stuff. However, Lendio's GUI is nice, so 2 stars.
Lendio, Inc.
Date: 01/03/2025
Hello *******, Were truly sorry to hear youre dealing with unwanted calls and texts.First and foremost, we want to assure you that Lendio does not sell your contact information or include it on any lists. Protecting your privacy is a top priority for us, and we are deeply committed to delivering the best customer experience possible.Unfortunately, there are players in the space who specialize in collecting and selling the information from businesses that show signals of intent for business capital, and there are brokers who keep these folks in business by buying that information and soliciting businesses like yours. We want to emphasize that Lendio is not involved in any such practices. We do not allow our financing partners to contact you directly without us notifying you first. While we cannot track which companies may have acquired your information, we recommend asking these callers to remove your details from their lists and registering yourself on the Do Not Call (DNC) list. This should help minimize the number of unsolicited calls.If you have further questions or need support, dont hesitate to reach out. Were here to help.Review fromKari O
Date: 09/09/2024
1 starI am not happy with the company that Lendio brokered us to Headway they are charging me 52.2% interest on $13,450.00 on top of broker fees of $1250 and $269. Misc Fees the loan has only been paid down by about $3000 in 11 months my credit score was in the high 600s I dont know why the high interest rate I would never recommend this company or **************.Review fromJames A
Date: 08/30/2024
1 starHorrible practices - I spoke with multiple ***** all telling me that applications were pending. No information will be provided to you if you apply with *****. They will shop you around, and will not let you know the details. I called them and requested what lenders they submitted me to, I was told "I do not have access to see that", what financial institution cannot relay the funding partners that they have submitted you to. Very suspicious activity here. Also, had a CS *** hang the phone up on me when I requested what Lenders they submitted me to. I was told "I dont have access to view that", and then when I pressed and stated that this is my proprietary information he stated "you can email our legal team". When I finally got a manager on the line, she told me totally different information, and stated that I was wrong in what I heard in earlier conversations with ***** essentially blaming it on me. Long story short, I cancelled my application with Lendio and will never go back to them. Total SCAM.Review fromAudrey D
Date: 06/24/2024
1 starAudrey D
Date: 06/24/2024
Here is my warning to you. Do NOT do business with this company. We have excellent income and a nearly perfect credit score and the best they could do on a piece of equipment was 17%-18%. They come up with a bunch of nonsense as to why this interest rate is so high. They also do a hard pull on credit even though they say they do not. Totally misleading company. Representative was rude and talked over me . Do business with a reputable company. Not with Lendio.Lendio, Inc.
Date: 06/25/2024
Hello ******,
We are truly sorry to hear about your experience. Please know that this is not the level of service we aim to provide our customers. Your feedback is incredibly valuable to us, and we appreciate you sharing your concerns. We understand how important this matter is for you, and we are committed to resolving it promptly.
A member of our team will be reaching out to assist you directly. Additionally, we have shared your feedback with our team to ensure we address any underlying issues. Thank you again for bringing this to our attention.Review fromMary H
Date: 06/12/2024
1 starMary H
Date: 06/12/2024
I applied for the Employee Retention Tax Credit with Lendio, Inc. They got all my information and I never received anything after they told me I was approved. When I text them about it, I was told that it would be another six months. We will wait and see.Lendio, Inc.
Date: 06/14/2024
Hi ****. We understand your frustration and want to make things right. Please know that we're taking this matter seriously. A dedicated team member will be in touch with you soon to address your concerns. Thank you for bringing this to our attention.Review fromKen H
Date: 06/11/2024
1 starKen H
Date: 06/11/2024
Horrible! They sold my contact info and I have been getting on average 8-12 calls every single day on my mobile phone! I cannot get off this stupid call list. I know Lendio sold my info because this is what everyone is telling me. Also the constant automate emails from ***************************** that come in several times a day is ridiculous. My phone starts ringing at 8am and goes throughout the day EVERYDAY! I might end up having to change my number. Do not give lendio your mobile number!Lendio, Inc.
Date: 06/12/2024
Hello *** -- Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience you have experienced.First and foremost, please allow us to assure you that at Lendio, we take the privacy and security of our customers' information very seriously. We do not, under any circumstances, sell or distribute our customers' contact information to third parties. It is against our company policy and values (learn more at ******************************************************* read our Privacy Policy here ***************************************************************).We understand the frustration of receiving unwanted calls and emails, and we want to address your concerns promptly. While we cannot speak for the source of the calls, we are committed to investigating this matter thoroughly on our end to ensure that your information remains protected. We sincerely apologize for the automated emails that were sent to you. This was due to a system error and we are working to fix it promptly.Additionally, we want to assure you that we have robust security measures in place to safeguard your personal information. Your privacy and trust are of the utmost importance to us, and we continuously strive to uphold the highest standards of data protection.Please feel free to reach out to our customer support team directly so that we can further assist you in addressing this issue and provide any additional support you may need. We value your feedback and appreciate the opportunity to improve our services.Once again, we apologize for any inconvenience this situation has caused and thank you for bringing it to our attention. --the Lendio TeamReview fromGregory L
Date: 04/24/2024
4 starsI think everyone has a fair chance to make good decisions .Review fromTeresa R
Date: 01/27/2024
5 starsI think I will try them out an see for myself .Review fromErin H
Date: 01/20/2024
1 starI was paired with a loan manager and after submitting my info to him, it was radio silence for a week or more. My calls and emails went unanswered. When I called the customer service number, the representative informed me that my loan manager no longer worked for the company. I was paired with a new manager, and it was rinse and repeat. My calls and emails went unanswered for several more days. When I called the customer service number again, the representative said that she would leave a message with my manager who then wrote a very brusque email informing me that Lendio couldnt help me. Follow up emails went unanswered. What a complete waste of my time.Review fromMD D
Date: 11/27/2023
1 starI filled out a request on line. As I was completing the questionnaire, a call came in from" Lendio, NY. I did not answered. Knew then somethin was up and stopped filling out the form. A second later I get a text "Hi, how are you." NOT Professional at all, and obviously these people are scammers. Stay away.
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