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Business Profile

Medical Waste Disposal

Allied Certified Medical Waste Utah, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Waste Disposal.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/18/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 2/21/2024, my company accepted the agreement from Allied USA for their quarterly service to collect our chemical waste and to begin the first service date on 4/1/2024. However, no one came for waste collection. I then called and emailed the Director of Sales, my rep contact multiple times - but he did not bother to reply nor return my call. I called the office, and then an "account manager" responded to have someone come on 4/11/2024.
    On the day, the collector did not bring any containers for us as stated in the agreement. In the agreement, the containers are included in the package. Eventually, my company received a bill for the container that we never received and I disputed it. Subsequently, we were charged received invoices for monthly charges when it should only be quarterly as stated in the agreement. I again disputed the charge but did not receive any respond.

    In the process, I also did not get a response from the account manager or the rep despite multiple emails and calls made to them over the past 5 months and it is still counting for the waste collection which is due one week ago.

    Their business operation is a mess and questionable. BBB, please assist to investigate Allied USA.

  • Initial Complaint

    Date:10/26/2022

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We were pricing waste providers and had a lot of great customer service contact with Allied - and were quoted a price for services which we wanted to pursue. The contract given was a different price than what was quoted. We have been trying to contact someone regarding the discrepancy and have not been able to get a response. Now we have received an invoice even though no services have been rendered.

Allied Certified Medical Waste Utah, LLC is NOT a BBB Accredited Business.

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