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Business Profile

Pest Control Services

Pestie

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pest Control Services.

Complaints

This profile includes complaints for Pestie's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Pestie has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Pestie

      852 W 1500 N Ste 102 Lehi, UT 84043-9744

    • Pestie

      920 W 14600 S Ste 600 Bluffdale, UT 84065-5266

    Customer Complaints Summary

    • 17 total complaints in the last 3 years.
    • 8 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/31/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Date of Transaction - 08/28/2023
      Amount paid - $147.22
      Business committed to provide - Pest Control Kit
      Nature of Dispute - Looks like Fraud or Scam
      I tried to call them, email them and even chat with them on their website but they did not reply but charged my card on the same day.
      Order number - ****** I have seen reviews on TrustPilot and some other people had same issues with this company. I already dispute the transaction with my credit card company but this company, Pestie, needs to stop scamming people.

    • Initial Complaint

      Date:08/23/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On Aug 3 I placed an order for a pest control product. On Aug 4 the amount of $43.08 was taken from my checking account to pay for product. I received the product approximately 4 days later and the next morning I sprayed according to the instructions. One week later I was finding more bugs than I had been finding previously. They guarantee this product or a refund. I have sent several emails to the company and have not gotten a response nor a refund. I have not been able to find even a telephone number to contact.

    • Initial Complaint

      Date:08/14/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Your order details
      ORDER #*******
      Shipping Info
      ***** **** **** * ***** *** Tacoma, Washington 98407
      What's in your order
      Item: Pestie Subscription (Yearly)
      Price: $136.00

      Subtotal: $122.40
      Taxes: $12.49
      Total: $

      I purchased a yearly subscription from this company on May 15. I have received two shipments the last one being.July 1. They have a guarantee. I have sent three emails to the company and after reading hundreds of reviews regarding them not responding to anyone’s emails, I decided it was time to contact the BBB. You can stop your subscription through the account portal. However, if you would like a refund at all, you have to contact them via their email, again an email that they do not respond to. If you go on any social media, including their own Instagram page you’ll see the flabbergasting amount of comments about them not responding to emails. Their product doesn’t work. I even sent them photos. No response. I would like my subscription ended, and I would like a refund, not just for the product that I have not used yet, but for the two that I did, as the product did not work, which their guarantee states it will.
      Thank you,
      ***** ****

    Pestie is NOT a BBB Accredited Business.

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