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Business Profile

Plastic Surgery

Marion Plastic Surgery & Medical Spa

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Plastic Surgery.

Complaints

This profile includes complaints for Marion Plastic Surgery & Medical Spa's headquarters and its corporate-owned locations. To view all corporate locations, see

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Marion Plastic Surgery & Medical Spa has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/10/2023

      Type:Product Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have paid a $150 consult fee & had cancelled with plenty of notice due to ongoing health circumstances in my life. I had never been told this amount I paid wouldn’t had been refunded due to any circumstances let alone my health conditions. My circumstances have changed the course of my life. The company has been difficult to contact (I have left numerous voicemails) with hardly any response back & the timing of anyone calling me back which is hardly ever is always late in the day (before they close) I can never get ahold of anyone to resolve my issue. I want comfort in knowing companies can’t just steal peoples money. It’s not okay companies get away with stealing from people that have legitimate reasons to not move forward with a procedure. I had absolutely no idea I would have been dealing with such a headache.

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