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Business Profile

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TryDayTrading.com

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:02/10/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    So i purchased their trading program and they had a monthly charge of 379.99 and i clearly told the salesguy that i don't think i can pay that every month and he assured me that I will not be charged anything until i turn profitable. Unfortunately that was not what happened. I had texted the salesperson and he said i will get that taken care of. I got charged for 4 months of charges where i have messages from the sales person that those charges will be taken care of. But when i looked at my card statements they were not revered in fact i was getting charged every month and they did not do anything about it. I have attached screenshots of the conversation that took place with the sales person for reference. When i got in touch with the support they said they cannot reverse those charges, this is absolutely horrible business practice. I would encourage not to do business with this company at all since they do not stand by on what they actually say. No business ethics what so ever they do not stand by their words at all and come up with a reason that we gave you some credits in the past so we cannot give you more even though their sales person actually said he will take care of the charges. Please help me to get my money back and a solution to this problem. For other looking to do business with this company please take your money elsewhere. You cannot trust these guys as they will not do what they say.

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