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Business Profile

General Contractor

Architectural Millworks Products

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/27/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We contacted them to do some work for us. They came and gave us a bid. We called them back because we had more work that we needed to get a bid on. They said they would come and look at the new items that needing a bid. They never showed. We went into their office and showed them what we needed and asked if they could do that. They said yes. We said they will need to come back and get the measurements. They said it would be within a week. They never came. My husband called today and asked if they were still coming. They said that had come and given us a bid. He explained that this was the first bid. We have items that we need to add on that requires some measurements that were not in the first bid. He said to my husband ( he believes his name is Brandon) we don't want your business. That was it. No explanation. They told my husband to go somewhere else. They have done work for us before and we paid on time, there were no problems. We don't know why they don't want our business. Can they deny us service for no reason?
    Thank you, ******

Architectural Millworks Products is NOT a BBB Accredited Business.

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