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Business Profile

Fence Contractors

The Fence Bros UT

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fence Contractors.

Reviews

Customer Review Ratings

2.33/5 stars

Average of 6 Customer Reviews

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Review Details

  • Review fromGary F

    Date: 10/12/2024

    1 star
    BUYER BEWARE. On SEVEN different occasions, I was promised they were coming over to do the job, so I took time off from work to be there. Each time, I was ghosted. Worse than that, it took almost two months longer to install than promised, and three weeks before they finally came to do the job, I noticed two unauthorized charges from their company for around $5,000 on my credit card. I only owed them $1260 when the job was finished, and they hadnt even started working on it. When I notified the owner, he promised he would take immediate action to correct it. Instead, all I got was excuse after excuse after promise until I finally had to dispute the charges with the card company. He never credited it back or made good on the promises to return the money. I suspect he was upside down and needed funds from somewhere, and I hoped I wouldnt ********* not pay him with cash because you might never see your money again. At least I had a credit card company to help me resolve the issue. Whats laughable is that he called it a mistake and not intentional, but after three weeks of not returning the money and lying through your teeth in text after text after text, it is pretty clear that it was very much intentional. This is the worst contractor I have ever come across..Shame on me for not doing more research on their company before I hired him.
  • Review fromJodie L

    Date: 09/13/2024

    1 star
    I regret using this company for my fence (which still isn't done) I gave M.P. 50% down in June 2024 and was told it would be 2-3 weeks for material to be in stock and then they would return and get it installed. 4 weeks later I had to reach out to him because I hadn't heard anything. I finally got him to come put the posts in the end of July and I have called and texted him several times a week since and all I get from him is "We'll be there tomorrow" or "next week I promise" and still nothing. I have even begged him to give me the material I paid for and we would do it ourselves and he won't. I am so frustrated and angry that I trusted him to be honest and do a good job for me. Communication and keeping to a schedule are key to running a business and he does neither of those things. Hire someone else..... anyone else!
  • Review fromSam W

    Date: 07/30/2024

    1 star
    Contracted to install a gate with them. They will not install it.
  • Review fromMaria S

    Date: 03/03/2024

    1 star
    I hired Fence **** to install a cedar fence in 2022. M.P. who formerly worked for the company **** Deck and Fence, provided a bid which required 50% down. I paid the down payment. The existing fence was removed at the end of April 2022. I was informed the fence would be completed in 1 week which was a big selling point because of our dog. What followed was a series of delays, deceit, and lack of communication. A different type of wood was used in a portion of the fence where it was inconspicuous. The mow strip wasn't leveled to the terrain so there were gaps of varying degrees at the bottom of the fence. A gate in the mid portion of the fence was erroneously left out. The job was botched. There were weeks when no one would show up for days--there no communication from ****, or an employee (there were multiple people), would arrive and work for several hours and leave, also without communicating. My yard was left open for months. The fence was completed the second week of June 2022. We couldn't leave our dog out during this time which was problematic and not what was agreed upon. **** and **** were extremely diligent and efficient when it came to collecting the remaining payment balance.........
  • Review fromDanny T

    Date: 12/20/2023

    5 stars
    Hey everyone! I recently hired this fence company, and they did a fantastic job! Their fence skills are on point, and they were super professional and efficient. I'm really happy with how my yard looks now. If you need a reliable fence company, give them a call!
  • Review fromAlexis M

    Date: 12/18/2023

    5 stars
    I recently hired Fence Bros UT to install a fence in my backyard, and I couldn't be happier with their service! The customer service was top-notch, and the installers were incredibly hardworking. They were on top of every detail, ensuring that the fence was installed perfectly. I highly recommend this company for anyone in need of a reliable and professional fence installation. They exceeded my expectations! ????

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