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Business Profile

Child Care Centers

Compass Preschool and Child Care

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Child Care Centers.

Complaints

This profile includes complaints for Compass Preschool and Child Care's headquarters and its corporate-owned locations. To view all corporate locations, see

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Compass Preschool and Child Care has 5 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:05/27/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I used to work here and the teachers there are very rude to the kids one teacher restrained a 11 month old because he was trying, he was crying and trying to selfsooth by putting his hands in his mouth. Well this employee restrains him stopping him from doing that and tells him to stop being gross and disgusting. This baby it's even 1 yet and she telling him that and stopping him from self soothing said employee is always yelling at the kids and not allowing kids to to clam them down she always yelling at them and telling them to stop being a baby some of their kids aren't even 1 yet this said teacher is not fit to he a teacher and all the employees talk smack behind parents backs and other employees and they swear in front of the children and then laugh when they repeat this place need to be shut down I quit because of the way they treat their employees and the children

    Compass Preschool and Child Care is NOT a BBB Accredited Business.

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