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Business Profile

Garbage Removal

Wasatch Front Waste and Recycling District

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garbage Removal.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/24/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am environmental sensitive citizen. I read carefully our city's weekly recycling info. I received flier from Wasatch Front Waste and Recycling saying they recycle metal aluminum and plastic bottle. This is also said in their website. ***************************************** . However, last week the driver claimed they do not recycle metal and refused to empty my blue recycle bin. I called their office and it was taken two days later. Today the driver retaliated. He got down his truck, told me they do not take plastic bottles, but he marked down as glass in his violation sheet. I request the management send out the truck to empty my blue bin immediately and apologize. And make training available. Retaliation is not a good practice of the society. or because I am a colored people? that's more serious.

  • Initial Complaint

    Date:11/20/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The City of Salt Lake and Wasatch Front Waste and Recycling District can't come to a reasonable agreement so now those of us who live in Mt.Haven and Cardiff Fork who pay FULL PRICE for trash removal not only don't get a dumpster but now we have to drive almost 5 miles to deliver our own garbage to over flowing dumpsters due to the lack of refuse capacity.

Wasatch Front Waste and Recycling District is NOT a BBB Accredited Business.

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