Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Lube Services

Quick Lube, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lube Services.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromShelly S

    Date: 04/26/2024

    1 star
    I have taken a few cars to this location. He will do work on it without telling you and then charge you later. H*** do an oil change without asking and charge you. Tried to charge for towing when I already paid for the towing. He tells you one price and then you end up with another always higher of course. Im female and I always wonder if it would be different circumstance if I was male
  • Review fromIndi G

    Date: 03/13/2024

    1 star
    I have lived in ******, **** since 1995, I have driven past this Quick Lube place a thousand times but never went in. I happen to be in the area and was overdue for a simple oil change so I stopped by. It was the first and last time I'll ever go. If I could give zero stars I would simply because I detest dishonest businesses who gleefully squeeze honest, hardworking people, out of their hard earned money. Like many other dissatisfied customers in these reviews I too was called and told my air filters were "trashed" and should be replaced in addition to the oil change. Lastly, I agreed to do the emissions test as well since my tags are due next month. I'm 34, I've had my oil changed a few times in my life and even do it myself when it's not 35 degrees out! So I agreed because I figured an oil change is $60, emissions $25 (I have a 2011 car), a couple of air filters are another $24. Plus the *** fee which should be the most expensive thing, at about $90-$100 (turned out to be $91). No big deal. I KID YOU NOT, my bill came out to $318.00! I left a ****** review of my receipts for $173.37 + $54 (had to transfer money so it was two transactions) that's $227.37 for an OIL CHANGE and 2 AIR FILTERS alone.It was supposed to be more, but I left out a visor replacement which alone would have been $150. I asked how much each thing was, and the man at the counter could only mumble something about synthetic oil and couldn't give me a straight answer. I wasn't asked if I wanted synthetic oil. I have an elderly dog that needs expensive medication so I would have opted for a less expensive option.It's a shame because I live close to Quick Lube, and had they charged me a fair price for their work I would have happily become a return customer. I will NEVER go back here again. Good people of ****, YOU'VE BEEN WARNED!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.