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Business Profile

Pest Control Services

Moxie Pest Control (Utah), LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pest Control Services.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/16/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have called and canceled service with Moxie multiple times. They tell me that they will cancel service then they show up do work and send me a bill. I told the service personnel that I no longer want the service and they tell me to call and cancel. I feel like I am stuck in a never ending loop. I am elderly and I feel like they are taking advantage of me because of my age. I have told them to quit coming and they continue to come and bill me. I don't know what else to do. I want my bill dismissed and no further contact.

    Business Response

    Date: 08/29/2022

    Hello! Customer's serviced were cancelled in June of 2022. The messages he was receiving was to pay for the last service that was rendered in May of 2022. We haven't serviced his home since May of 2022. We decided to coupon his account for the last service because he did not seem to understand that we were just trying to collect the balance. He has not paid for a service since March of 2022. 

Moxie Pest Control (Utah), LLC is NOT a BBB Accredited Business.

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