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Business Profile

Fire and Water Damage Restoration

Servpro of Bountiful

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Servpro of Bountiful's headquarters and its corporate-owned locations. To view all corporate locations, see

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Servpro of Bountiful has 2 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

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    Review Details

    • Review fromIan C

      Date: 07/15/2024

      1 star
      Servpro left me with more damage and more mess than I started with. Never hire this company or you will deeply regret it. Inexperienced trainee dropped a hammer on my expensive hardwood floor. They never came back to clean up all the drywall dust mess and I was left to clean it myself. I was told several times the would come back and actually clean the mess but it never happened. There is so much drywall dust packed into the grooves of my hardwood floor because rather than clean it up they just walked on it for weeks packing into my floor telling me they would make sure to clean it. Between that and the hammer being dropped on my floor I have to pull up all this hardwood flooring and replace. THIS COULD'VE ALL BEEN AVOIDED BY CLEANING AS THEY GO AND BEING CAREFUL WITH THEIR TOOLS! They say they'll "make it look like it never happened" but my house actually looks worse after having servpro over. They tracked so much mess all over my house!! It is still messy and I've been cleaning myself for weeks. What did I pay these guys for? The rebuild manager even came over and made a comment about how filthy and messy it was and he told me he'd talk to franchise owner and make sure I get taken care of. It's been weeks and I have heard nothing from franchise owner despite many attempts to have him call me. If you have a flood in your house heed my advice and hire any other company than servpro! Absolutely horrible experience!!

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