Reviews

This profile includes reviews for Bailey's Moving and Storage's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Bailey's Moving and Storage has 4 locations, listed below.

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  Bailey's Moving and Storage

  400 N 700 W North Salt Lake, UT 84054-2708

  
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  Bailey's Moving and Storage

  1580 S State St Orem, UT 84097-7706

  
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  Bailey's Moving and Storage

  PO Box 540230 North Salt Lake, UT 84054-0230

  
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  Bailey's Moving and Storage

  333 Millpond Dr. Lehi, UT 84043

  

Review Details

• Review fromAllison F

  Date: 09/05/2023

  1 star
  Worst moving experience to date and I have had 3 interstate moves in the last 7 years. We now have small kids and thought hiring out for this move would ease some of the stress. They were hard to communicate with, charged the $10k bill to the wrong account, and put our belongings in storage rather than move them in a timely fashion. They write their moving contracts to protect themselves from liability at the cost of customer service. We ended up with ******************************************* via Allied moving and I have to recommend against using their services. Absolutely was not quality service for the cost.

• Review fromPaul V

  Date: 08/29/2023

  1 star
  In April 2023, ******* ***** *************************************************** representative) gave me an estimate ($15,627.86) for moving from UT to **. He convinced me not to go with a broker for various reasons, and that he is an Allied Representative. He also stated I would have my own trailer and full payment would be at delivery (no down payments). The date of the move was confirmed: Aug 4 packing, Aug 7 loading, and delivery Aug ***** in **. On Aug 4, the packing was completed, and on Aug 7, loading was completed. I was only given 8 pages of inventory and no Bill of Laden. On Aug 7, *************************** ********************************************* contacted me and stated the drivers truck broke down, another driver was being assigned, and the trailer would be shipped by Aug 9. On Aug 9, a driver was assigned but would not be able to pick up the trailer until Aug 21 with delivery on Aug 25. Between Aug 9 & 16, I had several conversations with *******, *******, and Allied, with resistance and unanswered questions. ******* also advised he didnt understand why another driver was not assigned because they werent busy and had several available drivers. On Aug 21, ******* advised the trailer was loaded and the left for **. I asked why the trailer had to be loaded, and she stated the original trailer was unloaded into storage and then reloaded on the 21st for transport. I told ******* that I was advised by ******* during estimate that the trailer, once loaded, would not be unloaded until delivery. I also advised her that I was not consulted about unloading into storage and thats not what I agreed to have done. She stated it sometimes happens, and they needed the trailer for another pickup. On Aug 24, delivery was made with several items damaged and loaded upside down and sideways. The driver noticed the damaged items when they were loaded at Baileys in ****. He also advised that some local companies do this type of procedure in order to get more money from Allied for the storage.