Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Deck Builder

Ogden Decks Depot

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Deck Builder.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromGary H

    Date: 11/25/2024

    1 star
    This place was recommended to me by my father, who had used them to the tune of $40k. I was happy to give them a try, as I was looking for a distributor anyway. I went to the facility to place the order, and everyone was very nice and professional. My plan had always been a two tone deck, and that was relayed to the owner multiple times. The order was placed, and I had about a 2 week transit to receive my decking. I planned ahead, so this was no issue. I received minimal communication, and was forced to make phone calls for updates. The decking arrived at my house, and all the decking was a single tone. I approved the order, but did not verify the colors, as I had never discussed a single tone deck. Ogden deck depot reordered the correct merchandise, and I am going on a month of waiting. I wanted this done prior to the snow falling, but that did not happen. Communication and attention to detail are severely lacking with this company.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.