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Business Profile

Electrical Power Systems Maintenance

Westinghouse Electric Company LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electrical Power Systems Maintenance.

Complaints

This profile includes complaints for Westinghouse Electric Company LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Westinghouse Electric Company LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 5 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/03/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We purchased a WPX3400 Pressure Washer on Amazon on June 18th. When we received it, and tried it out, there was absolutely no pressure. We performed all of the troubleshooting included in the information on Amazon when trying to return it. The pressure washer is defective. We've tried calling, we never received a call back. We emailed and got a case number, but no response. Case number ********. We tried chatting in, when we reached someone, they ended the chat on us or it never reached an agent. We are more than frustrated, $400 is a lot of money and it has just been wasted on a product that doesn't work, some father's day present for my husband.... We want our money back. Your product isn't worth it!

    • Initial Complaint

      Date:06/12/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased this TV a few months ago and it started having issues out of nowhere. Once you try to turn the TV on it just continues to turn on and off by itself without stopping until and unless you unplug it. I've contacted Westinghouse at length and they advise that they would provide a refund for the cost and amount of the TV. I still have not received my refund. Westinghouse continues to spin me for loops. I want my refund in full amount.

    • Initial Complaint

      Date:01/04/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I bought a TV from Best buy a 55 inch TV Westinghouse when I called them today to see if they got my photos and have ask them how much there going to refund me for a TV that didn't last a year I payed over 200 dollars and they want to send my 159.00 and make me wait 45 days for it the lcds are going out and I don't know if it will last 45 days also 159.00 is not going to replace my tv

    • Initial Complaint

      Date:12/17/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Bought tv 11 11 2023 from target tv when bad in 3 weeks ! Westinghouse is playing some game sent pictures of tv and receipt ! still put me on like they think i will give up! Just my money back!

    • Initial Complaint

      Date:07/14/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I bought a portable generator on July 6 2023. Once generator arrived it didn’t work as advertised. I’ve contacted Westinghouse many times. They don’t resolve the issue. Now they won’t return my calls or call back. I paid $646 for the item and would like the generator exchanged for a working one or my money back.

    Westinghouse Electric Company LLC is NOT a BBB Accredited Business.

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