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Business Profile

Lawyer Referral Service

Kristopher K. Greenwood & Associates

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lawyer Referral Service.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/05/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They have deleted invoices and made changes to my invoices without my consent or knowledge , the first invoice I got from them was for an amount of 905.50 and then that invoice got deleted and they made a new one with another 1,300 plus added to the invoice without my knowledge. I want every single timestamps of when the invoices were changed and who made the changes . I want the timestamp record of when my profile was made .
    Failure to to comply , I would have to hire a consumer attorney to file a suit for violating my rights .

  • Initial Complaint

    Date:03/02/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This summer I worked with an attorney at Greenwood and Associates. The project ended, the retainer was used up, and I was billed, and paid for some overage. Then I wrote the attorney to get a quote for additional work. Instead of just saying, "yes, we can do this", or "no, we can't", the attorney waited a week, then prepared a lengthy letter stating that they couldn't take on additional work as requested and explained why. I received this letter via email. Then, I received a bill for $198.20 for the time it took the attorney to write the response to my request for a quote for additional work. I wrote back stating that I didn't agree to additional work, and certainly didn't agree to pay for a quote. In return, the firm emailed me that I would be charged interest until this invoice was paid. Now I get regular emails from the firm asking me to pay. I need them to drop this and stop harassing me.

Kristopher K. Greenwood & Associates is NOT a BBB Accredited Business.

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