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Business Profile

Property Management

Kier Property Management and Real Estate, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/18/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am right homeless because said a issue with a the landlord I never issues I always pay my rent on time I am homeless because lantern house I have Court order to have submitted housing in have one year old baby boy and 6 Year old daughter she got abused in school Dallas TX that were homeless lantern house shelter in Ogden I get dasble ever first month less$914 ever first month I try submitted housing

    Business Response

    Date: 04/20/2023

    ***** ****** applied for housing and was denied due to a negative prior landlord reference. The landlord providing the reference stated significant damage occurred to their property during Ms. ******'s occupancy. It was also stated rent was not paid as agreed and the landlord would not rent to this resident again.  Ms. ****** was provided with written instructions of how to appeal the denial decision.  She has been given verbal assistance with these instructions multiple times and has not provided any of information needed to reconsider her application.  

  • Initial Complaint

    Date:09/20/2022

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    **** is demanding a copy of tenants Debit Card.Very personal Problem is the cover to the lease states, "If you do not agree with any part of this lease, we will accept your notice to vacate."Can they truly force tenants to Trust them?I wish to remain Anonymous

    Business Response

    Date: 09/20/2022

    We do not require debit card copies. Please contact our main office at ********************** immediately, in order for us to address this concern.  Also, please provide a redacted copy of the lease cover page you referenced in your complaint. Thank you.   

    Customer Answer

    Date: 09/21/2022

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *********************************

Kier Property Management and Real Estate, LLC is NOT a BBB Accredited Business.

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