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Business Profile

Storage Units

Storage City of Ogden

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromKrystal F

    Date: 01/05/2023

    1 star
    Great for the first 2 years then the nice older couple retired and the new managers auctioned off my unit without contacting me or even trying if they look back for 2 years I paid every other month and they just switch stuff up and sold my personal belongings all they had to do is look at gate codes and see that the unit was actively used look at pay history and see the pattern the said they tried to contact but none was made bull s*** the address and phone numbers are legit I was one week late and all my personal pictures and family airlooms are gone! The worst part is I had a 45 minute conversation with the new lady and explained my rotating shifts and that I always pay every other month and she was fine then , I believe it to be legal thievery I mean no notice certified letter no phone call 2 days before Christmas and it's gone, I went to pay the day before and they had closed early had I known it would be auctioned I would have paid and made sure to not be late but the conversation I had with her prior she was singing a different tune. Bad for business cuz you bet your a** I'm going to tell everyone about it! Right is right wrong is wrong I would have never let her auction my stuff I never even thought after 2 years of consistency there was a problem now all my memorabilia probably dumped in a trash somewhere and my birth certificates and personal info could be who knows where! Thanks for letting me spend a fortune for 2 years just to steal my stuff I would have moved it somewhere else if I only knew

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