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Customer Review Ratings
Average of 345 Customer Reviews
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Review fromSariah M
Date: 03/08/2024
5 starsSariah M
Date: 03/08/2024
I've always had a great experience with this company. All their technicians are great and the prices are fair.
Any Hour Services
Date: 03/12/2024
We appreciate your continued support! Thank you for sharing your review, we look forward to helping you again whenever you need **.Review fromCameron C
Date: 03/04/2024
5 starsCameron C
Date: 03/04/2024
************ was helpful, friendly, informative. He even went sent me a link to the right filters that I needed. Thank you!Any Hour Services
Date: 03/05/2024
Thank you so much, *******! Glad to hear that ************** did a good job and even helped get you the link for the filter you needed. We appreciate you sharing your experience with us!Review fromAaron A
Date: 02/27/2024
2 starsAaron A
Date: 02/27/2024
Service was fine, ************** was prepared and repaired our furnace in about 75 minutes. However... we were charged $200 for ***** minutes re-sealing the inducer housing... that's the equivalent of $800-$1,200/hr. for labor as well as $551 for two small inexpensive parts **************** sensor) which, at cost, are no more than about $40... that's a *****% mark-up. And then $132 for a 'trip charge' to a location for a part that took no longer than 15 minutes. Upon doing some research into industry standards and practices, I learned that the average mark-up for HVAC companies for parts is between 300 and 600% depending upon various factors and circumstances and labor is routinely charged at no more than $100/hr. In addition, trip charges are typically no more than $79 (depending upon distance and time). Based on this information, if you take the average for mark-up at 450%, the cost for the igniter and flame sensor should have been about $180. The time it took to complete everything was about 1 hour and 15 minutes and so total labor should have been $125 with $25 of that for the re-seal of the inducer housing. With an avg. trip charge of $79 (tech was gone ***** minutes), our bill should have been around $384 but it was almost 3 times that at $942. The trip charge was waived and credited back since we were not notified of it. What they are charging is not just outrageous, it's wrong and immoral.Any Hour Services
Date: 02/29/2024
We never want our customers to feel taken advantage of, we are sorry you are upset with our pricing. I know we have been working with you on this, but if you would like to discuss the situation further you can contact us at *********************************** or give us a call.Review fromDave A
Date: 02/26/2024
5 starsDave A
Date: 02/26/2024
The Technician worked late and took an extra call so I was able to get service with my water heater that same day. The Technician could have stated that he would have to return the following day to replace my water heater, however, he stayed and worked late into the evening and finished the job the same day. The technician was very professional and took the time to do the job correctly and make sure I was satisfied.Any Hour Services
Date: 02/29/2024
Thank you for your thoughtful review, ****! We are pleased to hear that ************** was able to get your new water installed for you in the same day, and that he was professional and did great work. We appreciate your support, enjoy your new water heater!Review fromBrandon P
Date: 02/24/2024
5 starsBrandon P
Date: 02/24/2024
These folks have come out to our house 4 times over 2 years and everytime every tech is amazing. They go above and beyond what is asked or required everytime. They also have the best attitude about their jobs.Any Hour Services
Date: 02/26/2024
Thanks, *******! We appreciate your continued support and are happy to provide you with excellent service. Thanks for sharing your review!Review fromJennie O
Date: 02/22/2024
5 starsJennie O
Date: 02/22/2024
?????????? I want to leave a 5 star review for ******! He was friendly, honest, and went above and beyond in servicing my furnace. I couldnt be more grateful. I will definitely call on Any Hour Services - Electric, Plumbing, **************************** again! Thank you!??Any Hour Services
Date: 02/26/2024
You're welcome, ******! Thanks for your 5-star review for ******! We're happy to hear that he went above and beyond when he serviced your furnace, and that he was friendly and honest, too. We look forward to working with you again whenever you need us!Review fromCory J
Date: 02/21/2024
5 starsCory J
Date: 02/21/2024
************************* was the technician sent to solve my drain problem. He was very professional, courteous, and knowledgeable so, needless to say he did a thorough **********. I am a happy customer. Any Hour also had an opening the same day I called which was great. I am and will continue to be a repeat customer.Any Hour Services
Date: 02/26/2024
We appreciate your continued support, ****! We're pleased to hear that ****** did a great job when he took care of your drain issue, and that he provided you with a 5-star experience. We look forward to helping you again whenever you need us!Review fromJerry B
Date: 02/13/2024
5 starsJerry B
Date: 02/13/2024
**************** Technician, ***** was able to do a professional job installing our new toilet! Happy with the finished product and no more leaky floor!Any Hour Services
Date: 02/26/2024
Thanks for your review, *****! We are happy to hear that we were able to get your toilet taken care of and that you are happy with the results. Thanks for your compliments for *****.Review fromKyle M
Date: 02/12/2024
5 starsKyle M
Date: 02/12/2024
Any Hour is our go-to Electric, Plumbing, **************************** company. They are always friendly, punctual, attentive, and professional. We recently had our HVAC systems replaced, and ************** came out for a follow-up appointment. He thoroughly tested our systems, and gave us some recommendations for better filter replacement options (that'll work better and save us money). As always, they were great to work with and I would recommend this company to anyone!Any Hour Services
Date: 02/26/2024
Thank you for your recommendation and glowing review, ****! We appreciate your continued trust in ** and are happy to hear that ***** provided you with excellent service during your most recent appointment. We look forward to working with you again whenever you need us!Review fromBoyd A
Date: 02/10/2024
5 starsBoyd A
Date: 02/10/2024
We had called them about maybe just fixing our furnace of replacing it.They sent an agent a technician. They check out the furnace and everything connected to it. Then they went over the different problems and fixes. then they did a proposal for replacing it. They were vary professional and new what needed to be done and how to do it.Any Hour Services
Date: 02/13/2024
We appreciate your review, ****! We're glad that you were impressed with our service, and that the technician did a thorough and professional job for you. We will be happy to help you again whenever you need us.
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