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Business Profile

Flag Poles

Old Glory Flagpole

Reviews

This profile includes reviews for Old Glory Flagpole's headquarters and its corporate-owned locations. To view all corporate locations, see

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Old Glory Flagpole has 2 locations, listed below.

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    Customer Review Ratings

    4.79/5 stars

    Average of 381 Customer Reviews

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    Review Details

    • Review fromRonald Z

      Date: 08/10/2022

      5 stars
      If you are looking for a flag pole this is the one to get, I have gotten a lot of comments on my 25 foot *****************. and you cannot go wrong with the solar light works great. I may be a little bias but I think I have the best looking flagpole in town.

      Old Glory Flagpole

      Date: 08/16/2022

      Thank you for sharing! We appreciate your review!
    • Review fromJanice G

      Date: 08/09/2022

      5 stars
      Great quality flagpole. We absolutely love it. Always glad to support our Veterans

      Old Glory Flagpole

      Date: 08/16/2022

      Thanks, ******!
    • Review fromJim F

      Date: 08/09/2022

      5 stars
      I had numerous technical questions spread out over three different emails. Each email was responded to very, very promptly and all questions were answered in detail. I ordered a flagpole! A few days later I received an email offering a 10% discount if I purchased a flagpole. Having already purchased one and paying full price, I contacted Old Glory and asked if I was entitled to a 10% refund. Again, I received a very prompt reply and was told that a refund was no problem. This company goes out of their way to please their customers.

      Old Glory Flagpole

      Date: 08/16/2022

      We pride ourselves on great customer **********************, both as a company, and as individuals! We are always happy to help with questions and issues! Thank you for sharing your experience!
    • Review fromSteve T

      Date: 08/09/2022

      5 stars
      Excellent company. I am very happy with my purchase. The sectional 20' pole is ************ and was easy to assemble. The website is great and the how-to instructions and videos were perfect. I highly recommend buying from Service First and will recommend them to anyone looking for flags/poles/accessories.

      Old Glory Flagpole

      Date: 08/16/2022

      Thanks so much for sharing, *****!
    • Review fromDebra P.

      Date: 08/08/2022

      5 stars
      We are loving our Freedom First flagpole in black. We have been told by our neighbors that it's quite impressive. It whips in our strong ocean breeze with beautiful glory! Thank you also for the wonderful customer **********************. Proud to support a veteran business. Thank you for your service to America??????????????

      Old Glory Flagpole

      Date: 08/09/2022

      Glad to hear that! Thank you so much for sharing your review!

      Debra P.

      Date: 08/09/2022

      Those question marks in my comment were ******** flags. I don't know what happened. But thank you very much.
    • Review fromGreg J

      Date: 08/03/2022

      5 stars
      Quality made product that is Veteran owned. They were a pleasure to deal with and would recommend to all.

      Old Glory Flagpole

      Date: 08/08/2022

      Thank you so much for sharing, ****!
    • Review fromRobert D

      Date: 08/03/2022

      4 stars
      Very heavy duty aluminum tubing used, but still light enough to handle. Hardest part of installation was digging the hole. I placed tape on the bottom of the sleeve to prevent concrete flowing into the sleeve before it set. I also cross drilled a hole thru the sleeve and the base tube to allow bolting the flag pole to prevent someone stealing it! The spring loaded pins are more secure than the twist to lock stuff. making it easier to change/ lower the flag. I'll be buying another one for my other house!

      Old Glory Flagpole

      Date: 08/08/2022

      Awesome to hear ******! Thank you for sharing! Would you please let us know what we could have done further to earn a 5 star review?
    • Review fromRex F

      Date: 08/02/2022

      5 stars
      These guys ROCK!! Just unpacked 20 Ft. DELTA with lanyard. Man! This item IS Special Ops! SOLID! The packing was first rate... WELL thought out. The instructions: Short and 2 the point! I had her assembled in 5 minutes in the garage. Seriously: This is ONE - serious pole. I forgot to order a top light, and they sent me a link and I ordered. Cannot wait to install. Thanks again guys! Again: you guys ROCK! *************** - ********

      Old Glory Flagpole

      Date: 08/03/2022

      Glad to hear it! thanks for your support and your 5 star review!
    • Review fromThomas S

      Date: 08/02/2022

      5 stars
      Product arrived on time and excellent packaging to ensure safety. All parts needed and easy to follow instructions. The quality seems solid and I feel it should last with no problems. Highly recommend them!

      Old Glory Flagpole

      Date: 08/03/2022

      Thanks for taking the time to give us a 5 star review, ******!
    • Review fromTom P

      Date: 08/01/2022

      5 stars
      I contacted Service First regarding their flagpoles and whether they were made in *******. They immediately answered that their *** made poles were on the Old Glory site.Searching there next, and with some questions, I contacted them by phone and they were extremely helpful answering all the questions I had. After doing a bit more research, I ordered a 15' telescoping pole kit with a vertical side mount. Days later, the kit was in my garage with me sizing everything up. It took me a few more days to decide how to attach the flat vertical mount to a round pier piling, but once I did and with the help of my *************** the *************** were flying. Adding a homemade pipe bracket to the pole feet above the vertical mount makes this pole as solid as the piling it's attached to.This pole kit is well made, the vertical mount is engineered perfectly, and flags have been raised and lowered several times with no issue. I would recommend Old Glory to anyone looking for a flagpole - they earned their 5 stars from me! Their products that I have appear to be as well made as I have ever seen. I look forward to years of watching the real Old Glory fly off that pole!

      Old Glory Flagpole

      Date: 08/03/2022

      Thanks so much for sharing this, ***!

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