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Business Profile

Real Estate School

Century 21 Harman Realty

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/24/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased the real estate course from this academy in May 2022 and completed the course in May 2023. Following completion of the course, I was asked to schedule a graduation interview which I reached out to ask if there was a deadline given I was very occupied at the moment finishing my junior semester at UVU and traveling soon for a while. After confirming there wasn’t a deadline I waited to schedule it until this past May as I graduated from UVU and had time for it now. Yet was informed I needed to take and pay for the course again given the message communicated wasn’t fully accurate. I contacted them before the year mark yet they have taken a long long time to answer so that time has passed and now they want me to take it again yet the situation is out of my control and I don’t believe I should be held responsible for their mistake. This business has now resulted to not replying to any of my communications even though I have offered to take the course once again if it makes things easier but don’t think I should have to pay for it. I have offered to meet with them in person and received no response.

Century 21 Harman Realty is NOT a BBB Accredited Business.

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