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Business Profile

Auto Repairs

Ron Gordon's Tire Pros OK Service

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:04/05/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Last month I took my car into to get fixed told them I was leaking massive fluid from everywhere and I can’t afford to not have my car and I had them fix my cateletic converter prior to this on a differant occasion and paid 1200 and this time they quoted me 1200 to fix the problems from the leak so I told them I can’t afford that now it would be another check to do that so I got paid to it back and they ask me what they quoted me and I told them 1200 and then they called me a couple days after having it and said we just wanted to let u no your belt is bad and your power steeerimg lines are leaking and need to be replaced and said. That would be another 650 for all that so 1850 now and they call me to go pick it up said it’s done so I go pick it up pay 1998.00 and I take my son to a test up in orem from Payson and when I am parking I notice leaking under my truck so I kinda open hood don’t see anything realy drop my son off go to get him come back stop at Walmart and my fluid is gone out of my power steeeing and that’s what I took it in for is because I had no steering and no breaks so I call them back on Monday had to wait all weekend and they said bring it down and so I did and then they say it’s going to be another 650 to fix the leak ?!!? Ok so wait a minute here u already got 2000 dollars from me so I left the owner a message Ron G***** I’ve went to him before used to work for carqueast and would deliver part to him Daily so I tell him the story he said he would get back to me if I pay for part he will gladly replace it but I’m like no I paid u it was supposed to be fixed and it’s not and I have not heard back from them I’m just sad I have no more money and that was the cost of a hole new engine help me please I just want my truck to be safe for me and my kids I am a cna and need my car and they charged me for another part air filter I didnt ask for !

Ron Gordon's Tire Pros OK Service is NOT a BBB Accredited Business.

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