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Business Profile

Credit Union

Utah Community Federal Credit Union

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Utah Community Federal Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see

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Utah Community Federal Credit Union has 25 locations, listed below.

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    Customer Review Ratings

    1.08

    Average of 13 Customer Reviews

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    Review Details

    • Jon R

      Date: 11/26/2022

      Uccu was the bank the used car dealer recommended for the loan and that should have been a red flag but in my haste to secure a loan it didnt **** on me. Ive had the loan now for 2 years and uccu has illegally added hundreds of dollars to my loan by forcing an insurance policy on me and adding it to my bill and this is after I have already had one and have sent them all the info. Instead of refunding the amount they have added they have refunded half of it and have made it impossible to clear the rest. They have done this every 6 months even though I send proof of insurance every time. So to recap they are adding hundreds of dollars to my loan every 6 months and refusing to refund the amount they charge me for the ** policy the force me into. After speaking to 3 different loan officers at the bank they have all said that the bank does the same thing to every one of their loan customers. If you want someone honest to owe money too with a loan definitely dont choose UCCU because they will s**** you over every 6 months like clockwork and even their employees dont recommend them.

    • Brandon T

      Date: 11/15/2022

      Worked with this Credit Union to buy a vehicle that had a loan through them from a private Seller. Called several times to make sure that I had the write forms they needed and payoff to get the title from the Credit Union. Have had nothing but problems and issues since I bought the vehicle and have tried to get the title.FIrst I was told the ** made a mistake and never had the title then said they corrected it and did the lien release and should have the title soon. over 60 days have gone by with no title. Now today just found out they never released the lien and title and no one knows why. I would not recommend buying a vehicle that has anything to do with Utah Community Credit Union.

    • Dennis P

      Date: 08/22/2022

      We have had several accounts with UCCU for almost 18 years, mainly because of the hassle to switch and change all of the accounts and automatic payments. Several years ago, they made some significant changes to their online banking, supposedly to make it more safe. What happened instead was they made it ludicrous and impossible for a normal person to get access to their own accounts and money. They only give one person (my wife) primary access, so 2 people in a couple like us cant have equal access to their money. You might be able to see the problems that can come ** in this situation. After trying to deal with it for the past few years, Im finally done working with them. Ive tried being nice, respectful, etc., asking that they help us fix the problems, and they say they will, but after asking 20+ times, and not getting any help or improvement, Im moving my funds elsewhere. If youre a married couple, hoping to have equal access to you own money, DO NOT open an account with UCCU! Its ridiculous, and they arent going to fix it!!! (Even if they say they will.). They are a joke!

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