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Business Profile

Collections Agencies

Frontier Recovery Systems Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Frontier Recovery Systems Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Frontier Recovery Systems Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/26/2025

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with Uintah Basin Medical Center. I have never been to this medical center. I do not have a contact with Frontier Recovery Service. They did not provide me with the original contract as requested.

    • Initial Complaint

      Date:06/27/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was contracted with a temporary staffing company in February of 2022 to work for an animal rescue organization as a week-long interview employee. While there, I needed to go to the local hospital to receive treatment for a cat bite. I took what I assumed was the correct insurance information from the animal rescue organization, received treatment, and left.

      I later received an invoice from the hospital, which I contacted the animal rescue organization and the staffing company about via telephone and email in August 2022. I was told via phone that same month that the issue had been taken resolved, and that the staffing company had taken care of the bill--I'm assuming with their workers' insurance.

      However, this month, I received notification by Experian that that debt from the hospital had gone into collections in November 2023. I was never notified by either the hospital or Frontier Recovery Systems about this debt.

      This is not my debt, and I was never notified about it's existence. I need you to remove this and certify to Experian that this is an error

    • Initial Complaint

      Date:05/08/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with Uintah Basin Medical Center. I do not have a contract with Frontier Recovery Systems, Inc, they did not provide me with the original contract as I requested.

    Frontier Recovery Systems Inc. is NOT a BBB Accredited Business.

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