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Business Profile

Pest Control Services

Peak Pest Control, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pest Control Services.

Complaints

This profile includes complaints for Peak Pest Control, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Peak Pest Control, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/27/2022

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In July of this year one of their salesmen came to our home and pitched an offer of first service 25.00 and the rest 95.00. He said we could cancel after the second visit and had us sign a work order. Now come to find out we can't cancel after the second visit and on the hook for a total of five visits. Very deceptive business practice. I want a refund of the last three visits. They blatantly lied to us. Not happy with this company

    • Initial Complaint

      Date:10/25/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I canceled the services in June, the Lady on the phone said she would cancel it because they would text me the night before they could come and that does not give me time to take of work to make sure to be there when they come, so I can open the gate to the backyard for them. Two days ago I got an text from them that they would come for pest control, I texted them that I had canceled their service in June already. Last night I checked my bank account and they had charged me $89 for their service that I had cancelled. So I decided to check if they had charged me in June, sure enough they had charged me $89 at that time too even I had canceled the service. Today i called them and told the Lady that answered the phone that I wanted to be refunded the two charges. She refused to refund the fee for June. She said the Lady I talked to in June did not work their anymore. I told her that I had called and canceled it and that they could have not done the full service because nobody would have been home to open the gate for them. She did not care. I asked her for a manager, she said she was the manager. I asked for the owners telephone number, she would not give the number to me. I told her it is not right to charge me for a service I had canceled. And I was told by the Lady in June it was all took care of.

    Peak Pest Control, LLC is NOT a BBB Accredited Business.

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